Technical Manager - North England - Scotland

We’re looking for a Regional Field Technical Manager - North England and Scotland  to support high-quality commercial kitchen equipment used by professional kitchens, helping them deliver great food efficiently and reliably.

You’ll lead the service partner network across North England and Scotland in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service.



What You’ll Do As A  Regional Field Technical Manager ​​​​

• Manage and support service partners across your region. (Leeds, Manchester, Liverpool and Newcastle. With 2 days in Scotland)


• Deliver technical training and annual service assessments.


• Review KPIs and customer feedback to improve performance.


• Troubleshoot escalated technical issues and carry out customer visits.


• Support installations, technical projects and spare parts enquiries.


• Travel across the region (up to 50%) with occasional international travel.

• 3+ years' experience as a Senior Service Engineer, Service Supervisor or Service Manager.


• Strong electrical fault-finding skills and understanding of gas systems.


• Hands-on service and repair experience within catering equipment, HVAC, automotive, heavy equipment or similar.


• Gas Safe COMCAT 5 qualification is highly desirable.


• Comfortable reading wiring diagrams and using diagnostic equipment.


• Technical qualification or apprenticeship preferred.


• Excellent communication skills and a customer-focused approach.


• Full UK driving licence and valid passport.

​​​​​​​If you’re an ambitious, target-driven professional eager to make an impact, please apply for this Regional Technical Manager