Technical Officer

Job Opportunity: Technical Officer - Southwark Council

Location: Unit 1 Sandgate Street, London SE15
Pay Rate: £20 per hour
Hours: 36 hours per week, Monday to Friday (08:00 - 16:15)
Start Date: 08 June 2025
End Date: 31 August 2025
IR35 Status: Inside IR35
Category: Admin & Clerical
Client: Southwark Council - Environment, Sustainability and Leisure Directorate

Southwark Council is seeking a highly organised Technical Officer to join the Cleaning Management Team. This is a key support role helping to ensure the smooth and efficient delivery of cleaning services across the borough.

You will play a central role in managing IT systems, analysing performance data, developing crew schedules, handling service-related complaints, and supporting procurement and process automation.

• Support the Cleaning Management Team in organising and coordinating resources.

• Maintain and improve IT systems used by the service.

• Analyse service data to make recommendations to senior managers.

• Produce and monitor statistical reports on service performance and failures.

• Handle complaints and enquiries based on reports from supervisory staff.

• Develop and revise crew schedules to meet operational needs.

• Assist with procurement tracking and support automation of workflows related to performance, training, and finance.

• Strong working knowledge of SAP and Excel.

• Experience working in a fast-paced, data-driven admin environment.

• Excellent organisational and analytical skills.

• Ability to communicate effectively and handle service complaints professionally.

This role is office-based, working 5 days per week at Southwark Council's Sandgate Street location.