The Private Sector Housing Team provides core Housing Solutions functions including statutory services provided under the Housing Acts 1996, 2004 , and other statutes. The team specialises in effective assessment, investigation, and complaint resolution in relation to private sector housing standards and functions, illegal evictions, harassment, public health matters, and liaising with homelessness and housing register functions. The team also delivers mandatory Disabled Facilities grants (DFG) as well as other Discretionary Housing Assistance. The team empowers residents of the area to live independently and realise their aspirations.
Your Customers
Staff within the Council Elected Members External customers including those to whom we provide a statutory service ie CBC residents Service supplier network Parish Councils and other representative community groups Stakeholders and partners, including voluntary agencies Private landlords and letting agents
Your Role
Use statutory powers to regulate and improve conditions of private sector homes You will have delegated power to take enforcement action, where necessary in line with our Enforcement Policy Support the delivery of the Housing Assistance policy and programmes, to achieve renewal objectives, environmental sustainability, maximising public and private investment in the Housing stock. Knowledge of construction, housing and related legislation, and competency in enforcing legal standards, commensurate with level/grade. Progress the Housing Services delivery of the Housing Assistance programme, and associated schemes, including face-to-face interactions with a range of customers and providing expert advice. You will maintain a high level of accuracy in record keeping/data entry Be the first point of contact for our customers relevant to the services provided. Manage a varied caseload, ensure good time management Your cases will be complex and varied, across the breath of Private Sector Housing Functions You will support and advise colleagues and PSH management Only candidates based in UK and eligible to work in UK are allowed
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