Technical Operations Coordinator

Company : Australasian Recruitment Company

Job Type : Full Time

London

Number of Applicants

000+

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Job Description - Technical Operations Coordinator

TECHNICAL OPERATIONS COORDINATOR

One of the UK’s leading salon groups is seeking a proactive and organised Technical Operations Coordinator to support our 50 salons, academy, and head office. This role isn’t about deep technical expertise, but rather resourcefulness and problem-solving. You’ll liaise with suppliers, log and track tickets, and ensure issues are resolved quickly and efficiently. If you're a natural problem-solver with great people skills, we’d love to hear from you!

TECHNICAL OPERATIONS COORDINATOR ROLE:

Being the first point of contact when something breaks—whether it’s a salon Wi-Fi issue, a phone system glitch, or a login problem
Logging and tracking tickets with external IT and systems suppliers, following through until resolved
Communicating clearly and promptly with salon teams and head office staff
Coordinating onboarding/offboarding (e.g. logins, system access, email accounts)
Keeping systems, passwords, and equipment records organised and up to date
Supporting with CRM access and settings, escalating issues where needed
Helping manage new salon openings and coordinating tech setup (including site visits)
Staying on top of IT renewals and flagging upcoming actions
Assisting with compliance and data protection tasks where required

TECHNICAL OPERATIONS COORDINATOR ESSENTIALS:

Proven experience in office coordination
Strong Microsoft 365 skills and knowledge
Excellent communication skills, both written and verbal
Self-starter mentality with the ability to work autonomously in a remote position
Demonstrated honesty and reliability
high attention to detail
Tech-savvy with the ability to use multiple systems (over 5 different systems required)

TECHNICAL OPERATIONS COORDINATOR BENEFITS:

Be part of a supportive, collaborative team that values common sense and initiative
Work flexibly and independently, with full support from head office
Travel and get to know the business from the inside out
A varied, problem-solving role with plenty of learning on the job
Opportunities to grow and shape the role over time

If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Original job Technical Operations Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Technical Operations Coordinator

Job Description - Technical Operations Coordinator

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