Technical Quality Manager

Technical Quality Manager

Abingdon

Full Time – Permanent

Salary is dependent on experience

We are currently recruiting for a Technical Quality Manager to join our client based in Abingdon.

Key Responsibilities

Quality Management

Develop, maintain and continually improve the Quality Management System.

Ensure manufacturing processes consistently produce products that meet company and customer quality standards.

Create, maintain and review quality procedures, inspection records and manufacturing

documentation.

Carry out product inspections throughout manufacture rather than solely at final assembly.

Manage incoming goods inspection where appropriate.

Ensure full traceability of materials and components.

Investigate quality issues and implement effective corrective and preventative actions (CAPA).

Analyse quality data and identify trends to reduce defects and improve performance.

Lead internal quality audits and support external customer or certification audits.

Promote a quality-first culture across the business.

Bespoke Project Quality

Work closely with Engineering and Production during the development of bespoke lighting solutions by:

Reviewing bespoke designs prior to manufacture.

Identifying potential manufacturing or assembly risks before production begins.

Ensuring all custom parts are compatible and correctly specified.

Confirming purchased components meet design requirements.

Reviewing bills of materials for completeness and accuracy.

Ensuring machining, fabrication and finishing requirements are achievable.

Participating in design reviews for complex projects.

Producing inspection plans for unique customer projects.

Carrying out first article inspections on new products.

Supporting prototype builds and validation testing.

Ensuring bespoke assemblies can be manufactured consistently and efficiently.

Production Support

Work alongside production teams to improve manufacturing processes.

Identify opportunities to reduce waste and rework.

Assist with root cause analysis of production issues and component suitability

Develop quality checkpoints throughout assembly processes.

Support production staff with technical quality guidance.

Ensure production documentation accurately reflects current manufacturing methods.

Introduce mistake-proofing (Poka-Yoke) where appropriate.

Support implementation of lean manufacturing principles.

Supplier Quality

Work closely with Purchasing to improve supplier performance.

Develop supplier quality standards.

Assess supplier quality issues and drive corrective actions.

Approve new suppliers from a quality perspective.

Monitor supplier performance and component quality.

Reduce supplier-related quality problems.

Testing & Compliance

Ensure products comply with relevant standards and specifications.

Support product validation and verification testing.

Maintain calibration records for measuring equipment.

Assist with product compliance documentation.

Support ongoing product reliability improvements.

Continuous Improvement

Drive continuous improvement initiatives across manufacturing.

Reduce warranty claims and production defects.

Improve manufacturing consistency.

Standardise best practice.

Lead lessons learned reviews following major projects.

Develop KPIs and report quality performance to senior management.

Key Performance Indicators

Success in the role will be measured through:

Reduction in manufacturing defects.

Reduction in customer quality issues.

Reduction in rework hours.

First-time pass rate.

On-time resolution of quality issues.

Supplier quality performance.

Audit compliance.

Customer satisfaction.

Continuous improvement implementation.

Skills & Experience

Essential

Previous experience in a Quality Assurance or Quality Management role within manufacturing.

Strong understanding of quality systems and continuous improvement.

Experience working with bespoke or engineered products.

Excellent problem-solving and analytical skills.

Ability to interpret engineering drawings and technical documentation.

Strong communication skills.

Excellent organisational skills.

Hands-on approach with attention to detail.

Experience investigating root causes and implementing corrective actions.

Competent with relevant software packages such as AutoCad

Desirable

Experience within lighting, electronics or electrical manufacturing.

Knowledge of ISO 9001 Quality Management Systems.

Lean Manufacturing experience.

Experience with ERP/MRP systems.

Understanding of DALI, emergency lighting or LED manufacturing.

Familiarity with Revit and Solidworks

Personal Attributes

Takes pride in delivering exceptional quality.

Is proactive rather than reactive.

Enjoys solving technical challenges.

Works collaboratively across departments.

Has excellent attention to detail.

Can influence and coach colleagues.

Is organised and methodical.

Is comfortable working in both office and production environments.

Has a continuous improvement mindset.

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Only candidates based in UK and eligible to work in UK are allowed