Technical Sales Order Processor

Job Advert: Technical Sales Order Processor
Location: Southend-on-Sea
Contract Type: Permanent

Salary: £26,000 - £28,000 p/a DOE

Are you ready to bring your enthusiasm and expertise to a dynamic eCommerce environment? Our client is on the lookout for a cheerful and professional Technical Sales Order Processor to join their thriving team!

What You'll Do:

As a Technical Sales Order Processor, you'll be the friendly voice and guiding hand for our customers. Your main responsibilities will include:

• Answering phone calls and emails with a helpful and warm demeanour.
• Processing orders accurately, confirming prices and quantities.
• Advising customers on expected shipping timescales.
• Referring to parts look-up to ensure correct items are ordered for specific machines.
• Guiding customers to exploded diagrams on the website, ensuring they get the right parts.
• Keeping internal purchasing informed of any special order items.
• Arranging service and repair appointments.
• Maintaining a tidy office environment, free from hazards.
• Assisting with ad-hoc duties as needed.

What We're Looking For:

• A positive attitude and excellent communication skills.
• Strong attention to detail and a passion for customer service.
• A proactive approach to problem-solving.

If you're ready to make a difference in a fast-paced eCommerce setting, we want to hear from you! Apply today and embark on an exciting journey with our client!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.