Technical Sales Specialist - EV Specialists

Technical Support Specialist - EV Automotive (UK-Based)

Location: UK (with travel as required)

Full-time | Permanent

Salary: £40,000-£55,000 + benefits (DOE)

Are you a hands-on technical expert with a passion for electric vehicles and innovation? A fast-growing global automotive brand is expanding its UK operations and is looking for a Technical Support Specialist to join its aftersales and engineering team.

This is a rare opportunity to be part of a new-to-market automotive brand backed by a major international manufacturer, with a focus on cutting-edge EV technology and a bold vision for the future.

Key Responsibilities

• Own and resolve complex technical issues reported via the internal support system.
• Provide on-site technical support to the UK dealer network and document findings.
• Prioritise and manage multiple open cases, escalating where necessary to engineering teams.
• Collaborate with Quality and Customer Experience teams to address product-related concerns.
• Review and localise technical documentation from HQ for UK market relevance.
• Deliver technical training, presentations, and best practice seminars to dealer technicians.
• Create and maintain service bulletins, troubleshooting guides, and training materials.
• Support the Warranty team with technical failure verification and expert input.

What We’re Looking For

• 5+ years in a technical support or field engineering role within the automotive sector.
• Formal technical qualification or Master Technician status (or equivalent experience).
• Strong diagnostic and troubleshooting skills, including use of diagnostic tools and logging equipment.
• Experience reading and interpreting engineering drawings and electrical diagrams.
• Excellent communication skills and a customer-first mindset.
• Proficiency in Microsoft Office and technical documentation.
• Full UK driving licence and willingness to travel.

Desirable

• Experience with hybrid or electric vehicle systems (IMI certification a plus).
• Familiarity with technical support platforms and dealer systems.
• Ability to influence and engage across departments to champion aftersales excellence.

Ready to Drive the Future?

If you're looking to join a forward-thinking automotive brand at the forefront of EV innovation, we’d love to hear from you.

Apply now to be part of something new, exciting, and built for the future.