Technical Service Manager

Technical Service Manager in Luton (LU1) | Integral UK Ltd Search Search These jobs were popular with other job seekers European Technical Services Manager Altro Letchworth Garden City (SG6), SG6 1NW Competitive salary plus additional benefits, 1 day ago Maintenance Manager CV Consulting Abbots Langley (WD5) £80k - 85k per year 4 weeks ago Electrical Project Manager RS Response Neath Hill, Milton Keynes (MK14), MK14 1 month ago Technical Service Manager Integral UK Ltd Northampton (NN1) Up to £60,000 per annum 3 days ago Head of Maintenance RF Recruitment Consultancy South East London (SE1) 83,000 2 weeks ago Technical Services Manager TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD London £60,000 per annum 1 month ago Plant Manager WALLACE HIND SELECTION LIMITED Bedford Castle, Bedford (MK40), MK40 Basic Salary £50-70k + Bonus + Company Vehicle 4 days ago HVAC Operations Manager Bennett and Game Recruitment LTD Aylesbury (HP17) £58000 - £65000 per annum + Car Allowance, Bonus, Profit Share 3 days ago Section Manager Tarmac Trading Limited Cobden Hill, Radlett (WD7), WD7 7HX Excellent Salary + Bonus + Benefits 1 month ago Technical Contract Manager CBW Staffing Solutions Ltd North London (N1), N1 £70000 per annum 1 month ago European Technical Services Manager Altro Letchworth Garden City (SG6), SG6 1NW Competitive salary plus additional benefits, 1 day ago Maintenance Manager CV Consulting Abbots Langley (WD5) £80k - 85k per year 4 weeks ago Electrical Project Manager RS Response Neath Hill, Milton Keynes (MK14), MK14 1 month ago Technical Service Manager Integral UK Ltd Northampton (NN1) Up to £60,000 per annum 3 days ago Head of Maintenance RF Recruitment Consultancy South East London (SE1) 83,000 2 weeks ago Technical Services Manager TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD London £60,000 per annum 1 month ago Plant Manager WALLACE HIND SELECTION LIMITED Bedford Castle, Bedford (MK40), MK40 Basic Salary £50-70k + Bonus + Company Vehicle 4 days ago HVAC Operations Manager Bennett and Game Recruitment LTD Aylesbury (HP17) £58000 - £65000 per annum + Car Allowance, Bonus, Profit Share 3 days ago Section Manager Tarmac Trading Limited Cobden Hill, Radlett (WD7), WD7 7HX Excellent Salary + Bonus + Benefits 1 month ago Technical Contract Manager CBW Staffing Solutions Ltd North London (N1), N1 £70000 per annum 1 month ago Technical Service Manager Integral UK Ltd View Profile Luton (LU1) Permanent Published: 3 days ago Up to £60,000 per annum Technical Service Manager Integral UK Ltd The Technical Services Manager (TSM) is responsible for managing the high standard of operational services in Mechanical, Electrical and public health (MEP) systems required across the WPM portfolio, ensuring consistent, seamless and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business. Responsibilities: Manage the delivery of planned and reactive Hard FM services across all properties having total responsibility for operational performance (Direct labor and specialist Sub-Contractors), Health & Safety, Human Resource Management, meeting all quality & compliance standards and service level agreements to achieve targeted profitability. Review all existing site-specific policies and operational procedures (EOP, SOP) to ensure they fit with the value framework and make all necessary changes to ensure our operational delivery model is consistent with ISO 9001 standards and the requirements of our client(s). Develop and implement operational best practices and working initiatives. Ensure building regulations, statutory obligations, legislative compliance, and best working practice are delivered. Effectively contribute to the completion of individual buildings Activity Calendar and significant building events. E.g. Annual black building tests, M&E audits, actions, and document review Proven track record of technical problem solving. Foster and develop a unique One Team relationship between the management team, service partners and all other stakeholders to create a seamless and unified customer experience. Manage and monitor operational performance, providing formal monthly performance monitoring reports Effectively manage the allocated service partners and their contract performance, including managing key relationships, monitoring contract administration, and driving operational improvements; ensuring work output is in line with contractual obligations. Act as Responsible Person Legionella (Water) Develop a Contract Risk Register to manage and monitor operational and commercial risks as they become known. OOH availability for Critical call out to support and guide if required Production of high-quality technical reports to support position statements in response to significant reactive breakdowns and/or client requests or when seeking additional expenditure approvals. Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc. which ensure that services are compliant with legislation and that contingency plans are in place. Meet monthly with core service partners and ensure Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and reports are completed promptly and accurately. Ensure all contracts are maintained within the agreed budget and seek alternative ways to improve customer service and reduce expenditure. Ensuring positive constructive relationships is developed based on a long-term partnership approach with the clients Lead in energy management for the portfolio at individual building level. Ensuring that buildings are being operated at optimum performance and energy is being closely managed and reported on. To enhance the capability of existing buildings technology, contributing where required to the development of new SMART building technology platforms, and data analysis. Ensure the Client's assets operate at their optimum performance and that energy is closely managed and reported in accordance with building accreditations such as Nabers. Ensure that any one-off and non-contractual operational tasks are fulfilled to a high specification and within a dedicated timeframe, to include out-of-hour services for occupier events and special projects. HSE and Compliance: Role modelling HSE behaviors & best practice. Leading HSE culture throughout the team. Undertaking Site Safety Inspections and Audits in accordance with company standards. Accountability for team adherence to HSE legislation, process & policies (both Statutory & Company) for team, including accident investigation, reporting, risk assessments, audits Commercial: Manage the P&L performance of the contract in a cost-effective manner, ensuring value for money is achieved across the board and profit targets are achieved, highlighting commercial areas of concern to the Account Director and Divisional Finance Director. Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimize aged debt and actively recovering WIP in line with agreed timescales. Fully understanding commercial contract & scope of service delivery within contract cost model. Ensure all invoices are submitted within the required timeframes (both internal and client) & extensions applied whenever necessary. Adhere to appropriate authority levels for all commercial activity. Working within agreed protocols for Small/Extra Works providing quotes for the consideration of the client to maximize the available opportunities for additional profitable revenue. Ensure Purchase Orders are issued to the contracted supply chain in a timely manner so that schedule and reactive services meet all operational demands in accordance with contract service level agreement. Manage supply chain invoice submissions in accordance with good commercial practice ensuring payments are only made when services have been delivered to the required standards Build cost books and follow the CRB process Qualifications: Industry relevant qualifications Computer literate in CAFM, Word, Excel, Outlook Preferably equivalent to a minimum of 10 years’ experience at technical engineering management level. National General Certificate in Occupational Safety and Health – accredited by NEBOSH or IOSH Proven track record of technical problem solving Ability to communicate technical subjects to non-technical customers and team members Ability to produce technical reports Adept at managing the change process to a diverse group, promoting best practice and strategic advice where appropriate All successful candidates must be able to pass a DBS check at JLL cost In Short Industry Engineering & Manufacture Founded 1863 Location UK Company size 1000 - 4999 About The Company We provide end-to-end facility services to ensure
safe, compliant and resilient buildings. The unrivalled technical expertise of
our people helps create more efficient, sustainable spaces for all. We believe business is all about people. Our
teams work every day to add value to our clients, build powerful and trusted
relationships and help people achieve their ambitions. We are innovating fast to implement new
technologies for clients that add value to business, raises the bar of
sustainable solutions and challenges the status quo in FM services. Our Story Integral has always been committed to technical
engineering services first and foremost. Now, together with JLL, we are
reshaping how we partner with our clients to help them face challenges. We
always start with safety and efficiency but go far beyond getting the basics
right. We continue developing bold new strategies that are always focused on our
shared goal: to help our clients achieve their ambitions. Our Unique Culture We are
passionate about creating and maintaining more efficient and sustainable
buildings. Whether leveraging good old fashioned know-how , or the latest
technology, we constantly seek ways to improve our service. We have more than 1000
directly employed mobile engineers across the UK, and hundreds more based on
sites, keeping buildings safe, operational and compliant. By working together
as one team and getting to know our clients, we strive to offer the best methods,
the right tools and the highest quality possible. Our shared values of teamwork, ethics and excellence are at
the heart of how we deliver service with character. We believe in collaboration
and value fresh perspectives. Honesty, integrity, transparency: these are a
given. We do what’s right even when it’s hard, putting principles ahead of
profits. Learning & Development We invest
in training and development programs that encourage professionals who serve as
trusted advisers to our clients. Throughout your Integral career, we will
ensure that you continually learn and develop new skills. Throughout your
career you can expect formal and informal coaching, support from your manager,
and to learn from your colleagues, who have knowledge and experience in every
imaginable facet of facility management. We’ll help you to achieve
your ambitions with flexible working and opportunities to progress, as together
we inspire each other to go above and beyond to build a better tomorrow. Similar Technical Service Manager Jobs Popular with Other Job Seekers European Technical Services Manager Altro Letchworth Garden City (SG6), SG6 1NW Competitive salary plus additional benefits, 1 day ago Maintenance Manager CV Consulting Abbots Langley (WD5) £80k - 85k per year 4 weeks ago Electrical Project Manager RS Response Neath Hill, Milton Keynes (MK14), MK14 1 month ago Technical Service Manager Integral UK Ltd Northampton (NN1) Up to £60,000 per annum 3 days ago Head of Maintenance RF Recruitment Consultancy South East London (SE1) 83,000 2 weeks ago Technical Services Manager TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD London £60,000 per annum 1 month ago Plant Manager WALLACE HIND SELECTION LIMITED Bedford Castle, Bedford (MK40), MK40 Basic Salary £50-70k + Bonus + Company Vehicle 4 days ago HVAC Operations Manager Bennett and Game Recruitment LTD Aylesbury (HP17) £58000 - £65000 per annum + Car Allowance, Bonus, Profit Share 3 days ago Section Manager Tarmac Trading Limited Cobden Hill, Radlett (WD7), WD7 7HX Excellent Salary + Bonus + Benefits 1 month ago Technical Contract Manager CBW Staffing Solutions Ltd North London (N1), N1 £70000 per annum 1 month ago Engineering jobs Engineering jobs in Luton Maintenance jobs Maintenance jobs in Luton Jobs in Luton Get hired. Find success. Totaljobs Jobseekers Recruiters Download The Stepstone Group UK Ltd © 2026