Technical Services Manager

Astute's Power Team is partnering with a UPS systems delivery, maintenance & services provider to recruit a Technical Service Manager to work on a hybrid basis which will require travel to their Alton Offices & to customer sites UK wide.

The Technical Service Manager role comes with a highly competitive salary of up to £70,000 plus company car / car allowance, private healthcare & benefits.

If you're a Technical Service Manager or Senior UPS Engineer and are looking for your next challenge, then submit your CV to apply today.

Responsibilities and duties of the Technical Service Manager role

Reporting to the Technical Operations Director you will:

Acting as the company's Technical Authority to provide expert technical guidance & support across the full range of UPS systems and the associated power infrastructure solutions.
Supporting all key stakeholders including UPS Field Service Operations, Projects, Sales, approved subcontractors and customers.
Acting as the central point of contact for complex technical matters, fault resolution, product support and technical training,
Ensuring the highest standards of technical excellence and customer satisfaction, whilst ensuring compliance with HSE and industry standards.
Delivering effective solutions and drive continuous improvement.
Travelling to sites across the UK where you will be supporting technical investigations, project delivery and training.

Professional qualifications

We are looking for someone with the following:

Proven experience working with Uninterruptible Power Supply (UPS) systems, with high level technical competence in installation, maintenance, fault diagnosis, and system operation.
Technical qualification in Electrical or Electronic Engineering, such as HNC, HND, Degree, or equivalent industry recognised certification.
Strong technical knowledge of UPS systems, electrical power distribution, and relevant industry standards.

Personal skills

The Technical Service Manager role would suit someone who is:

Flexible to travel to the Alton offices and to sites across the UK (with up to 25% of the time being site travel).
Ability to take ownership of technical enquiries and coordinate activities to resolve faults or issues for customers.
Strong interpersonal skills as you will be dealing with colleagues, customers and suppliers.

Salary and benefits of the Technical Service Manager role

Competitive starting basic salary ranging from £60,000 to £70,000 depending on experience
Company car or car allowance
Private healthcare
Hybrid working
23 days annual leave + BH + Xmas-NY shutdown
Pension with 6% company contributions
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Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful
Only candidates based in UK and eligible to work in UK are allowed