Technical Support Advisor

Technical Support Advisor in Cowhill, Belper (DE56), DE56 1JT | Brook Street UK Search Search These jobs were popular with other job seekers Technical Advisor Blue Arrow - Derby Cowhill, Belper (DE56), DE56 1JT Negotiable 1 day ago IT Service Desk Analyst Eaton Syalon Limited Thorpe House, Sheffield (S8), S8 From £27,000 to £28,000 per annum 1 week ago Service Desk Team Leader Microlise Eastwood, Nottingham (NG16), NG16 3AG £35,000 per annum 2 weeks ago IT Service Desk Engineer Littlefish Lace Market, Nottingham (NG1), NG1 1LS £29,625 per annum 1 month ago IT Support Engineer Travis Talent Ltd Holbrook, Sheffield (S20), S20 3GB Up to £28,000 per annum 1 day ago Product Support Technician Orion Electrotech Sales East Midlands £23500 - £25500 per annum 2 weeks ago 1st Line IT Engineer Southern Communications Ltd Rotherham (S60) From £27,000 to £32,000 per annum 1 week ago IT Support Technician Adria Solutions Sheffield, South Yorkshire £30-35K 3 weeks ago Sales and Customer Service Advisor Blackwater Recruitment Ltd Nottingham (NG4) £24000 - £30000 Per Annum OTE 3 weeks ago IT Support Technician Rebel Recruitment Mansfield, Nottinghamshire Per Annum 3 hours ago NEW Technical Advisor Blue Arrow - Derby Cowhill, Belper (DE56), DE56 1JT Negotiable 1 day ago IT Service Desk Analyst Eaton Syalon Limited Thorpe House, Sheffield (S8), S8 From £27,000 to £28,000 per annum 1 week ago Service Desk Team Leader Microlise Eastwood, Nottingham (NG16), NG16 3AG £35,000 per annum 2 weeks ago IT Service Desk Engineer Littlefish Lace Market, Nottingham (NG1), NG1 1LS £29,625 per annum 1 month ago IT Support Engineer Travis Talent Ltd Holbrook, Sheffield (S20), S20 3GB Up to £28,000 per annum 1 day ago Product Support Technician Orion Electrotech Sales East Midlands £23500 - £25500 per annum 2 weeks ago 1st Line IT Engineer Southern Communications Ltd Rotherham (S60) From £27,000 to £32,000 per annum 1 week ago IT Support Technician Adria Solutions Sheffield, South Yorkshire £30-35K 3 weeks ago Sales and Customer Service Advisor Blackwater Recruitment Ltd Nottingham (NG4) £24000 - £30000 Per Annum OTE 3 weeks ago IT Support Technician Rebel Recruitment Mansfield, Nottinghamshire Per Annum 3 hours ago NEW Technical Support Advisor Brook Street UK View Profile Cowhill, Belper (DE56), DE56 1JT Permanent Published: 1 day ago Negotiable Technical Support Advisor Brook Street UK Brook Street is working with a leading Belper based boiler company looking for experienced Technical Customer Service Advisors to join their team offering best in class service to their customer base. Location: Belper - office based role Start date 1st June immediate interviews available Hours of Work: Full-time: 39.5 hours per week. Shift Pattern: Monday to Friday: Between 8am - 6pm Saturday: 9am - 12pm Key Responsibilities: Provide expert technical advice and solutions to Gas Safe registered engineers as part of the Service Technical team. Troubleshoot and resolve technical issues, offering timely and efficient solutions to maintain project progress. Assist in the development and implementation of technical projects, contributing valuable insights and guidance. Develop and maintain technical documentation, conduct training sessions, and stay updated on industry trends. Minimum Requirements: Proven customer service experience. GCSE Grade 4 or equivalent in English. Good knowledge of Microsoft applications and web-based platforms. Previous contact centre experience is preferred but not essential. Rewards and Benefits: Comprehensive Training: 4-week training program to ensure you're fully equipped for the role. Annual Bonus: A bonus scheme based on performance. Annual Leave: 25 days of annual leave. Bank holidays may require work, but you'll receive a day in lieu. Pension Scheme: Company contributes 7%, and employees pay 1%. Employee Assistance Programme: Support for personal and professional matters. Health Benefits: Free flu jabs and eye tests. On-Site Amenities: Subsidised bistro and coffee shop. Employee Benefits Hub: Access to additional discounts and offers. This role offers a structured shift pattern, a strong training program, and great benefits, making it a rewarding opportunity for those with customer service experience. Brook Street NMR is acting as an Employment Agency in relation to this vacancy. In Short Industry HR & Recruitment Founded 1946 Location UK Company size 1000 - 4999 About Us WHERE GREAT WORK COMES TOGETHER. It takes more than a CV and a job spec to make a good
match. It takes experience. Instinct. The understanding to dig
deeper. To sense the spark, spot the misalignment and see ahead where there’s
room for potential. We’ve done this for 75 years. We don’t do things by the
book. We do them properly. Asking better questions. Listening for what’s not
said. Working quickly but never cutting corners. We don’t just help you land a job. We help you build a
career that lasts. We believe in… The
right fit. Work
should work − for the candidate and the business. We look past CVs to what the
role really needs − and what the person’s ready to deliver. A good match
doesn’t just fill a gap. It solves problems. With instinct, insight and
experience. That’s where real work starts. Real
care. We deliver
care you can count on. For clients, it’s knowing we see people − not just CVs.
For candidates, it’s support that shows up at every step. Real care means we’re
in it with you, from first chat to first day. Same
team mindset. Same team,
same goal. We bring candidates and clients in early, agree on what
matters and keep things clear from the start. No sides − just people working
toward the right outcome. When everyone’s in it together, trust builds and the
right hire sticks. The
middle is where it matters. The space
between client and candidate, between what’s written down and what’s really
needed - that’s where we work best. We listen, ask better questions and
understand what matters on both sides. DOING WHAT’S RIGHT. WHERE IT COUNTS. Recruitment is about more than filling roles. It’s about
unlocking potential and helping businesses thrive. That’s why Corporate
Social Responsibility is built into everything we do. Community impact: We support local
communities across the UK. Charity partnership: We proudly back the
British Heart Foundation, helping fund life-saving research into heart and
circulatory diseases. Environmental commitment: We actively reduce
waste and manage energy use to minimise our footprint. CERTIFIED TO DELIVER. COMMITTED TO DO MORE. We’re serious about standards. ISO 9001:2015 certified for high-quality
recruitment Cyber Essentials accredited for secure operations GLAA licensed (BROO0002) for ethical workforce
management REC member, upholding the highest recruitment
standards Disability Confident Leader (Level 3), helping more
people into meaningful work Committed to the Thriving at Work Report’s healthy
workplace standards Because great recruitment isn’t just about results − it’s
about how you get there. GLOBAL REACH. LOCAL IMPACT. Brook Street is part of ManpowerGroup, a world leader in
workforce solutions operating in 80 countries. Every year, ManpowerGroup helps
thousands of companies build stronger teams, and millions of people find
meaningful work. Named one of the World’s Most Ethical Companies for 16 years
running, ManpowerGroup leads with integrity, innovation and impact. Learn more Similar Technical Support Advisor Jobs Popular with Other Job Seekers Technical Advisor Blue Arrow - Derby Cowhill, Belper (DE56), DE56 1JT Negotiable 1 day ago IT Service Desk Analyst Eaton Syalon Limited Thorpe House, Sheffield (S8), S8 From £27,000 to £28,000 per annum 1 week ago Service Desk Team Leader Microlise Eastwood, Nottingham (NG16), NG16 3AG £35,000 per annum 2 weeks ago IT Service Desk Engineer Littlefish Lace Market, Nottingham (NG1), NG1 1LS £29,625 per annum 1 month ago IT Support Engineer Travis Talent Ltd Holbrook, Sheffield (S20), S20 3GB Up to £28,000 per annum 1 day ago Product Support Technician Orion Electrotech Sales East Midlands £23500 - £25500 per annum 2 weeks ago 1st Line IT Engineer Southern Communications Ltd Rotherham (S60) From £27,000 to £32,000 per annum 1 week ago IT Support Technician Adria Solutions Sheffield, South Yorkshire £30-35K 3 weeks ago Sales and Customer Service Advisor Blackwater Recruitment Ltd Nottingham (NG4) £24000 - £30000 Per Annum OTE 3 weeks ago IT Support Technician Rebel Recruitment Mansfield, Nottinghamshire Per Annum 3 hours ago NEW IT jobs IT jobs in Cowhill Support jobs Support jobs in Cowhill Jobs in Cowhill Get hired. Find success. Totaljobs Jobseekers Recruiters Download The Stepstone Group UK Ltd © 2026