Technical Support Engineer

Technical Support Engineer

Pertemps are currently recruiting for a Technical Support Engineer to join a specialist chemical manufacturer who are based in Hampshire. Our client is looking for an enthusiastic candidate with a background within engineering to take on a Technical Support role.

Responsibilities:
- Provide extensive technical support and backup to UK & European distributors.
- Develop and implementing testing programmes.
- Maintain and expand central knowledge databases for product and application information.
- Attend site visits to support sales staff with technical details.
- Answering calls and emails relating to technical support.
- Hosting training sessions and hands on demonstration of the products.
- Handling product quality complaints.
- Assist with quality control when the QC Technician is absent.
- Writing of technical articles and product PR.
- Updating CRM database, forwarding sales leads to relevant departments.

Requirements:
- Experience within a similar role
- Experience working with adhesives, sealants, coatings or paints is advantageous
- Science based qualification or degree
- Engineering background
- Excellent verbal and written communication skills
- Happy to travel to Europe occasionally
- Full UK driving licence

The Technical Support/ Mechanical Engineer Role:
- Monday to Friday 8am - 4.30pm
- Negotiable salary depending on experience
- Annual Bonus
- Happy with occasional travel including European travel and attending exhibitions
- 25 days holiday plus bank holiday
- Generous pension contribution
- Private Medical Cover

If you are interested in this Technical Support Engineer position, please apply below with an up-date CV or get in contact with Jemma at Pertemps.