Technical Support Engineer

Our client, a well-established and growing business near Reading, is seeking a Technical Support Engineer who thrives in a fast-paced environment and is ready to make a real impact.

As a key member of the engineering team, you'll be at the heart of the automation processes ensuring machinery performs at its best. From supporting advanced diagnostics equipment to working closely with cross-functional teams, your role will be pivotal in optimising machine reliability, reducing downtime and driving continuous improvement.

Key Responsibilities

• Oversee and support the performance and efficiency of automation systems across production and R&D settings
• Troubleshoot and optimise equipment and control systems, to maximise operational uptime
• Create and update technical documentation such as Standard Operating Procedures (SOPs) and work instructions
• Analyse performance and downtime data to uncover opportunities for system improvements
• Partner with Quality teams to identify root causes of equipment failures and implement corrective actions

Requirements

• Strong background in automation, electrical or mechanical engineering
• Experience with PLCs, HMIs and control systems
• Excellent problem-solving and analytical skills
• Strong communicator, able to work across departments
• Experience in a regulated manufacturing environment (e.g., medical devices, pharmaceuticals) is a plus

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.