Technical Support Engineer

We are currently recruiting for one of our trusted clients who are looking for a Technical Support Engineer to join their team! This is your chance to join an established security services provider!

What You Can Expect

• Location - Leeds (3-4 days in the office per week)
• Salary - £25,000 plus annual bonus
• Industry - Cyber Security
• Work type - Permanent

Key Responsibilities as a Technical Support Engineer

• Providing technical support to customers via email, phone or video calls.
• Working closely with the sales team to provide technical expertise during the sales process.
• Delivering product demonstrations to potential customers.
• Diagnosing technical issues for the cyber security services.
• Maintaining and updating the system to ensure operational efficiency.
• Escalating and resolving complex technical issues.

Experience and Skills Required

• Experience in a technical support role, ideally in the cyber security industry.
• Experience delivering product demonstrations to clients.
• Knowledge of networking and security principles.
• Excellent communication skills.
• Cyber security certifications such as CompTIA would be desirable.

What’s in it For You?

• Amazing company to work for!
• Bonus scheme
• Flexible working
• Collaborative work culture
• Multiple social events
• Career progression

For further information on this Technical Support Engineer role apply below

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying, you confirm you are happy to be added to the Addition mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.