Technical Support Engineer - Chillers

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Where is the work:

Position Overview:

Technical Support Engineer / Chillers – Data Centers

Trane is seeking a Technical Support Engineer to support the delivery of data center cooling projects across EMEA. This role combines project coordination with hands-on technical responsibility for servicing, troubleshooting, commissioning, and optimizing air-cooled and water-cooled chiller systems in critical data center environments. The position supports project planning, documentation, customer communication, compliance, and on-site execution to ensure safe, timely, and high-quality delivery.

Key Responsibilities

• Perform service, preventive maintenance, and corrective actions on Air-Cooled and Water-Cooled Chillers, including screw, scroll, and centrifugal systems.
• Diagnose and troubleshoot mechanical, electrical, and control-related issues in chiller and HVAC systems.
• Manage site execution for data center cooling projects, including planning, installation oversight, and coordination with contractors and OEM teams.
• Support upgrades, retrofits, and energy-efficiency improvements in existing data center cooling infrastructure.
• Review technical drawings, submittals, and project documents for accuracy and compliance.
• Maintain detailed service reports, performance logs, and documentation for all equipment.
• Ensure strict adherence to safety standards, regulatory requirements, and customer operational protocols.
• Provide technical guidance and mentorship to junior engineers and technicians.
• Interface with customers regularly to provide updates, clarify technical issues, and ensure completion of service and project tasks.
• Participate in root-cause analysis and implement corrective and preventive actions for recurring issues.
• Coordinate with internal teams (sales, project management, engineering) for seamless service and project delivery.
• Timely submission of Root cause analysis and reports to customers.

Skills and Experience

• Experience with project execution, installation supervision, and HVAC commissioning.
• Strong communication, problem-solving, and customer-facing skills.
• Familiarity with safety standards, industry best practices, and energy-efficiency improvements.
• OEM chiller training or certifications and project management experience are advantageous.
• Must have the right to work in the UK and a clean driver’s licence.

What Trane Offers

• Competitive salary and benefits, including pension, healthcare, life insurance, and wellbeing support.
• Learning and development opportunities.
• Involvement in both cooling and heating supply projects.
• Exposure to Trane Technologies equipment, software, and controls.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.