Technical Support Office

Technical Support Officer
Location: - London Borough of Harrow (Hybrid, )Forward Drive, Harrow, Middlesex, HA3 8NT
Pay Rate: £27.70 (Umbrella)
Contract Type: Temporary, ongoing

Role Overview

The London Borough of Harrow is seeking a reliable and proactive Technical Support Officer to provide high quality technical and administrative support across Highway, Drainage, and Land Charges functions. This role is ideal for someone who enjoys problem solving, working with mapping systems, and supporting a busy technical team.

Key Responsibilities
Team inbox management - Monitor shared email inboxes and allocate enquiries to the appropriate team members.
Highway Search & Land Charges responses - Provide accurate information using mapping databases to confirm highway adoption status and Rights of Way; produce PDF map outputs.
Traffic scheme information - Liaise with colleagues to gather details on proposed traffic schemes within search areas.
Drainage asset enquiries - Generate PDF maps showing watercourses and highway drainage using GIS/map databases.
Flood mapping support - Produce flood map extracts for internal and external enquiries.
Record keeping - Log all enquiries and maintain accurate, up to date records.
Requirements
Understanding of Highway and Drainage engineering functions and terminology.
Proficiency with MS Windows and experience using mapping or GIS based databases functions
The use of MS Windows and Mapping data bases
If you meet the qualifications and have the required experience, please click 'apply.'

About Us: For nearly 60 years, Pertemps Recruitment Partnership has been a trusted leader in providing permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For for 14 consecutive years, we pride ourselves on our personal touch in everything we do. As an accredited 'Investor in People,' we are dedicated to supporting career growth and progression for our team.
Harrow Council, the 12th largest borough in London, is renowned for its vibrant cultural diversity. Located just 10 miles from central London, Harrow boasts excellent transport links, including the Metropolitan Line, Watford DC Line, and national rail services. It is also easily accessible via the M1, M25, and A406, making it a fantastic place to live, work, and visit.

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