Technical Support Officer – 12 Month Contract

• 4 Days On Site
  
  


• 1 Day Flexible / Remote
  
  

Summary

About the Role

Key Responsibilities

• Deliver technical and administrative support to the Asset Management Team.
  
  


• Assist tenants, leaseholders, contractors, and internal stakeholders.
  
  


• Coordinate Stock Condition Surveys and Energy Performance Certificate (EPC) surveys.
  
  


• Handle enquiries and provide professional written and verbal responses.
  
  


• Maintain comprehensive records and asset management data.
  
  


• Aid in report preparation and performance information.
  
  


• Support housing analysts with data collection and reporting needs.
  
  


• Facilitate database access and assist system users.
  
  


• Organize meetings and take minutes as needed.
  
  


• Assist with compliance and asset management tasks.
  
  


• Ensure accurate record-keeping and document management.
  
  


• Contribute to service enhancements and process development.
  
  

Essential

• Experience in housing administration or housing asset management.
  
  


• Background in supporting Housing Asset Management and Compliance teams.
  
  


• Understanding of housing repairs and capital investment environments.
  
  


• Knowledge of the interplay between:
  
  
  
  • Capital Budgets
    
    
  
  
  • Revenue Budgets
    
    
  
  
  • Planned Maintenance Programmes
    
    
  
  


• Familiarity with health and safety requirements related to housing repairs and maintenance.
  
  


• Strong administrative and organizational skills.
  
  


• Excellent communication and customer service abilities.
  
  


• Experience in maintaining accurate records and databases.
  
  


• Ability to prioritize tasks and meet deadlines.
  
  


• Proficient numeracy and literacy skills.
  
  


• Strong IT skills, including Microsoft Office and database systems.
  
  

Desirable

• Experience in Local Authority Housing Services.
  
  


• Knowledge of housing compliance processes.
  
  


• Experience in supporting stock condition survey programmes.
  
  


• Familiarity with housing asset management systems and databases.
  
  

What's on Offer?

• £150.00 per day (Umbrella)
  
  


• 12 Month Contract
  
  


• 4 Days On Site
  
  


• Full-Time Hours
  
  


• Bi-Weekly Pay
  
  


• Opportunity to support a major housing asset management service.
  
  


• Work with a reputable Local Authority housing provider.
  
  


• Diverse role involving housing, compliance, data management, and customer support.
  
  


• Opportunity to contribute to ongoing housing investment and improvement programmes.