Technical Support Officer (Housing ) RG4

Technical Support Officer - Housing Property Services (Contract)

Immediate opportunity for an organised, customer-focused administrator to join a busy Housing Property Services team.

The Role

Contract opportunity for an experienced Technical Support Officer / Housing Administrator to join a busy Housing Property Services / Repairs & Maintenance team.
This role focuses on delivering technical administrative support, managing work orders, job tickets, and invoicing, and providing excellent customer service to tenants, contractors, and internal teams across housing, compliance, and engineering services.

Key Responsibilities

Manage work orders / job tickets / repairs scheduling from receipt to completion
Handle customer enquiries, complaints, and service requests via phone and face-to-face
Provide administrative support within housing property services and repairs & maintenance
Maintain housing databases, records, and documentation (data protection compliant)
Process purchase orders (POs), invoices, and finance administration
Liaise with tenants, contractors, trades, and housing officers
Prepare documents, reports, letters, and meeting minutes
Support compliance, engineering, and property teams
Deliver strong customer-focused service delivery within SLA targets

About You

Previous experience in an administrative or support role (housing or property services preferred)
Strong organisational and multitasking skills
Excellent communication and customer service abilities
Confident working with IT systems, databases, and finance systems
Ability to work collaboratively within a team environment
High attention to detail and ability to handle sensitive information confidentially
Professional, tactful, and able to manage challenging situationsWhy Apply?

Opportunity to work within a vital public service environment
Varied role with exposure across multiple teams
Supportive team environment with potential to develop new skills
Contract role offering immediate impact and experienceApply Now

If you're a proactive administrator with strong customer service skills looking for your next contract opportunity, apply today to be considered
Only candidates based in UK and eligible to work in UK are allowed