Technical Support Specialist - Amenity (Midlands UK)

About us

At Certis Belchim, we work every day to further develop and broaden the landscape of crop protection and Plant Health. Our ambition is to provide integrated programmes that combine biorational and chemical solutions, thereby supporting growers and supply chain partners in addressing the challenges of sustainable plant health and crop production, as well as the increasingly stringent requirements within the value chain.

Thanks to our Japanese shareholders and strategic suppliers, we have access to cutting edge technologies and innovative expertise in the field of Plant Health and crop protection. This unique combination of international innovation strength and local market knowledge enables us to develop distinctive, future proof solutions.

Our European headquarters are located in Londerzeel (Belgium) and Utrecht (The Netherlands). From more than 23 countries worldwide, over 800 dedicated colleagues work together towards a shared goal: contributing to healthy crops, sustainable agriculture and a resilient food supply chain.

Within Certis Belchim, there is an open and informal working atmosphere, with colleagues who are passionate about their profession and the impact they make within Plant Health. We offer a working environment in which professionals are given the space to take initiative, develop themselves and accelerate their careers. Through a pragmatic approach and strong collaboration, we jointly create a positive impact on our sector and beyond.

About your team

Certis Belchim UK & Ireland offers trusted weed and surface management solutions, with a focus on sustainable, time-saving practices that support high-quality landscape and grounds management across the UK.

We are committed to delivering innovative vegetation and turf solutions, driven by strong technical expertise and market insight. The Amenity sector plays a key and rapidly growing role within our portfolio, offering exciting opportunities to make a real impact.

Within this sector, the Amenity team at Certis Belchim is a close-knit group of driven and passionate professionals who take genuine pride in their expertise and the difference they make across the UK. Operating at the forefront of a rapidly growing market, the team combines deep technical knowledge with a strong understanding of customer needs and market developments.

Collaboration lies at the heart of how the team works. You will be part of a group of experienced Technical Support Advisors who are committed to delivering practical, sustainable and innovative vegetation and turf solutions. There is a strong culture of knowledge-sharing, continuous learning and supporting one another to achieve both individual and team success.

The team operates with a high level of autonomy and trust, empowering each Technical Support Advisor to take ownership of their region while contributing to a shared vision of excellence. At the same time, you will experience a warm and supportive environment, where colleagues are approachable, engaged and genuinely enjoy working together.

Together, the Amenity team plays a key role in strengthening Certis Belchim’s reputation as a trusted partner, providing expert advice and helping customers implement efficient, future-focused landscape and grounds management practices.

About your job

• In this dynamic and customer-facing role, you will be a trusted technical expert with a high degree of autonomy, building strong relationships and delivering impactful support across the amenity sector.
• Acting as a key technical contact, building and maintaining close, meaningful relationships with amenity distributors and their customers
• Contributing to the successful delivery of the Amenity team’s objectives in a fast-growing and strategically important sector
• Delivering high-quality product information and training to distributor depots, meetings and online sessions
• Providing tailored technical coaching and support to Technical Sales Representatives and Managers through 1:1 engagement
• Supporting end users and distributor customers with practical, solution-driven technical advice
• Serving as a first point of contact for product stewardship, technical support and handling customer complaints professionally
• Collaborating with marketing and technical teams, as well as customers, to support the development and optimisation of Certis Belchim products
• Planning and executing strong product demonstrations and trials, working with a wide variety of end users including sports clubs, contractors, rail and local authorities

About you

Passionate about the amenity sector, you bring strong technical expertise combined with a natural ability to connect with customers and colleagues. You enjoy working in a hands-on, outward-facing role and take pride in delivering practical solutions that make a real difference.

• A relevant Amenity qualification and/or solid practical background within the sector
• Strong understanding of the UK Amenity market, including the value chain, technical sales environment and customer requirements
• Knowledge of Technical Sales roles and the ability to operate effectively across the full value chain
• Confident presenter, able to deliver engaging product training, demonstrations and technical advice both in person and online
• Proven ability to support distributors, their customers and end users on a technical level
• Experienced in building trusted relationships through close collaboration with distributors and end users
• Capable of delivering practical spray demonstrations, trials and hands-on training presentations
• An outgoing, approachable and collaborative team player with strong communication skills
• Comfortable working closely with others, contributing actively to a team environment and team success
• A proactive and customer-focused mindset, with the ability to work independently and take ownership of your region
• Strong digital capabilities and confidence using modern IT tools and systems, with an openness to developing future-ready digital skills
• BASIS qualification is preferred (training can be provided)
• PA1 & PA6 spraying licences are important for the role (training can be provided if required)

What working with us means

• A home-based role offering flexibility, combined with strong team connection through monthly meetings and regular collaboration sessions
• A competitive salary, depending on your experience level, with opportunities to grow, plus a 12.5% performance-related annual bonus from the start
• A comprehensive benefits package including private medical health insurance,  company car, pension scheme and home office & internet allowance
• A supportive and inclusive culture built on our Values Collaboration, Creativity, Passion, Integrity and Ambition
• A working environment where your contribution is valued and recognised, with strong support from colleagues across the organisation
• Opportunities for personal and professional development, including access to our learning academy and regular feedback sessions
• A healthy work–life balance supported by flexible working and a strong focus on wellbeing
• The opportunity to join a respected industry leader and contribute to a more sustainable future in one of the fastest-growing sectors

Inspired?

If you are interested, you can apply easily via our Job Portal, and we look forward to receiving your short motivation and CV.

Filling in on freelance basis is not desired and acquisition is not appreciated.