Telemarketing Executive

Our client is seeking a dynamic and results-driven Telemarketing Executive to join their team. The successful candidate will be responsible for exceeding sales targets, managing a portfolio of accounts within the target market , and driving new business opportunities. The role requires a focus on building relationships, generating leads, and executing daily sales and marketing activities.

Company Benefits:

• Holiday Entitlement: Enjoy 20 days of holiday to start, with an additional half or full day added each year, up to a maximum of 25 days

Key Responsibilities:

• Achieve Monthly GP Target.
• Make sales calls daily, focusing on both existing accounts and new prospects.
• Conduct at least one client visit per month to pre-profiled, likely repeat business customers and prospects.
• Generate at least two Enterprise leads per month.
• Mail personalised marketing materials (hard copy/email) to a minimum of 100 accounts each month.
• Register 60-100 quotes per month, closing at over 50%.
• Build an Enterprise-specific GP pipeline valued at approximately four times your monthly sales target.
• Build a general sales GP pipeline valued at more than six times your monthly sales target.
• Sign up at least two new credit account customers per month, ensuring they complete the online credit application.
• Start the day by proactively contacting all sales call follow-ups and system alerts, avoiding distractions.
• Prioritise telesales during these windows whenever not out in the field.
• Utilise this time for admin, planning, and marketing activities.
• Calls should be aimed at IT decision-makers in both prospective and existing accounts.
• Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud).
• Inform clients about the full range of products and services, attempting to close deals, generate quotes, and secure up-sells.
• Consolidate calls with personalised and informative follow-up emails.
• Regularly clear backorders and promptly escalate issues to Customer Services.
• Regularly review and manage vendor registrations.
• Proactively manage contract renewals and follow-up on sales leads.
• Maximise efficiency by leveraging Business Intelligence (BI) tools.
• Provide accurate sales forecasts as required.
• Study to achieve necessary manufacturer accreditations.

Experience and Skills Requirements

• Demonstrated success in IT sales, including strong communication skills with decision-makers and experience in deal negotiation.
• Ability to identify opportunities, close deals, and develop long-term business relationships.
• Solid understanding of business needs, budgeting, and IT infrastructure.
• High motivation, attention to detail, and a "can-do" attitude.
• Excellent ability to prioritise tasks and avoid distractions, including mobile phones and social media.
• Strong personal presentation, time management, and reliability.

Desirable:

• Experience with SAP Business One.
• Proficiency in Microsoft Office Suite.
• Understanding of IT network components and how they function within a business context.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.