Telesales Agent

*Role*: Outbound Sales Advisor

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
*Full time:* 37.5 hours, permanent
*Salary:* £11.55 per hour (£22.522.50) plus the opportunity to earn incentive.
*Location: * Floor 3 Lincoln Building, 27-45 Great Victoria Street, Belfast, BT2 7SL (On-site Role)
*Operational Hours between*: 8am – 8pm Monday to Friday
*About Us:*
*This challenging and rewarding role in partnership with SKY comes with generous bonus incentives.*
At Firstsource, everything we do is centred around people. With us, you can learn new skills and develop your career. In addition, as a SKY agent, you will receive free Sky TV package and discounted prices on other SKY products!
*Your main responsibilities will include:*
* Conducting *outbound* calls, speaking to SKY customers about topics such as premium upgrades, broadband upgrades and speaking with customers who are in the process of leaving Sky for another provider.
* Provide excellent customer service to customers
* Retain customers through great conversations and reviewing their packages to suit their financial circumstances.
*Requirements or Skills: *
· Previous experience in sales – whether that’s face to face or contact centre based.
· Target driven, with proven track record of achieving results
· The ability to stay self-motivated in a competitive environment
· A passion for people and providing them with the best products & service
· The ability to read your customer and really understand their needs
· PC literate
*Benefits:*
· £11.55 per hour (£22,522.50) plus the opportunity to earn incentive.Monthly bonus structure
· Free Sky TV Package (including Sports & Cinema!)
· Free Health Care
· Discounts for high-street shops, restaurants, and days out!
· £750.00 refer a friend programme
INDLBG
Job Types: Full-time, Permanent
Pay: £11.55 per hour
Expected hours: 37.5 per week
Benefits:
* Casual dress
* Company car
* Company pension
* Employee discount
* Flexitime
* Health & wellbeing programme
* Referral programme
Supplemental pay types:
* Performance bonus
Experience:
* Sales: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person