We are seeking to appoint an Administrator to assist in our Harlow office
You will be fully based from the office in Harlow. You will join an experienced and exceptionally friendly and supportive team, working as key support for the telephone sales team in Harlow and also covering the Leeds and Manchester overflow in busier periods.
Responsibilities:
Update customers with estimated time of arrival of goods, follow-up with courtesy call once delivered
Update quote, order and delivery logs
Assist with incoming call enquiries
Manage outstanding orders and allocation of stock
Assist with database management, updating all customer communications
Liaise with internal customers on warranty claims, spares enquiries, etc
Responsible for day-to-day office administration
Requirements:
Previous office administration experience would be an advantage
Proficient in the use of Microsoft Office
Good time management
Attention to detail
Confident and pro-active on the phone
Full training will be provided on all products and services.
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