Temporary Customer Service Administrator

Temporary Customer Service Administrator
Alfreton, Derbyshire
£12.71 per hour
Monday to Friday | Shifts between 9:00am – 6:00pm
Monday 10th August
We are currently recruiting for a Temporary Customer Service Administrator to join a busy and growing customer service team based in Alfreton.
This is a fantastic opportunity for someone with customer service or administration experience who enjoys speaking with people, resolving queries and providing an excellent level of support. The role will involve a combination of telephone-based customer service and administration, supporting customers with enquiries, orders and account queries.
Key Responsibilities:
* Handling incoming customer enquiries via telephone and email
* Processing customer orders accurately and efficiently
* Investigating and resolving customer queries and complaints
* Updating and maintaining customer records on internal systems
* Liaising with internal departments regarding orders and deliveries
* Supporting the wider customer service team with administrative tasks
* Ensuring all customer interactions are handled professionally and efficiently
The Ideal Candidate:
* Previous customer service or administration experience
* Excellent communication skills with a confident telephone manner
* Strong attention to detail and accurate data entry skills
* Good IT skills including Microsoft Office
* Ability to work in a busy environment while managing multiple tasks
* Experience working towards targets or service levels would be beneficial
If you are customer-focused, organised and available immediately, we would love to hear from you.
Apply today for more information or to be considered for this opportunity
Only candidates based in UK and eligible to work in UK are allowed