Temporary Customer Service Advisor - Slough SL3

Temporary Customer Service Advisor – Slough (SL3)
 
Location: Slough, SL3
Driving Licence Required - Limited public transport access
Start Date: ASAP
Contract Length: 3 months (with potential for extension)
Hours: Monday to Friday, 8:30am–5:30pm or 9:00am–6:00pm
Pay: £16.14 per hour (all-inclusive)

About the Role

We’re seeking an articulate and professional Customer Service Advisor to join a busy distribution centre in Slough. Acting as the first point of contact, you’ll support customers via face-to-face walk-ins, phone calls, and predominantly email communications. You’ll assist with parcel collections, delivery enquiries, and internal coordination - ensuring accuracy, empathy, and efficiency at all times.

This is an office/warehouse-based role. For health and safety, high-vis jackets and safety boots are required (and provided). No heavy lifting involved.
 
Key Responsibilities

• Respond to customer enquiries face-to-face, over the phone, and primarily via email
• Support parcel tracking, collections, and delivery queries
• Accurately log information and updates in the CRM system
• Collaborate with internal teams through email communication
• Maintain professional, clear, and consistent customer communication

What We’re Looking For

• Strong verbal and written communication skills
• Confident, calm, and customer-focused approach
• Excellent attention to detail and CRM/data entry skills
• Previous experience in customer service or a distribution environment is advantageous
   

Join a company built on respect, honesty, and trust - and make a meaningful contribution in a supportive, fast-paced team.
 
This opportunity is being recruited for by CCP. Apply today if you would like to be part of something exciting and enjoy working in a dynamic and agile environment. If you would like to know more about this exciting opportunity, please apply online, or call CCP on . We will aim to respond to all applications within 48 hours.
 
CCP are experts in Customer Operations and CX recruitment, trusted since 2007 for connecting top talent with leading brands. We’re known for our vast network and consistently great service.