Temporary FOH Cleaning Operative

JOB TITLE: Front of House Cleaning Operative

LOCATION: Edinburgh, St James Quarter

REPORTING TO: Cleaning Supervisor / Deputy Presentation Manager

CONTRACT: Full- Time 38.5 Hours PW

PAY RATE: £12.70 per hour

As a Front of House Cleaning operative, you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high-quality service being of vital importance.

To support the Cleaning Presentation Supervision Team/ Deputy Presentation Manager in the day-to-day operational ensuring you perform your role in a timely manner and high standards are achieved.

Be an active team member on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest experience throughout

Take pride in your cleaning duties ensuring you focus on detail and work as part of the team to ensure high standards are achieved.

To ensure high standards of housekeeping are always achieved, being flexible, able to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure best practice is constantly delivered in accordance with cleaning specification and to BICs Standards.

Continuously communicate with the on-site supervision and management team to ensure discussions are open and honest and aimed at methods to improve operation, standards and guest experience

To provide support to the business in service-related matters and always promote the ABM FS brand.

To provide good customer service to all guests/customer.

Ensure you carry out your duties in the correct manner which delivers high standards or results

Ensure company compliance is followed for all COSHH and Health and Safety Matters

To carry out cleaning assignment responsibilities as designated by management / cleaning schedule including deep clean tasks.

Ensure you display qualities of Teamwork, positive approach and can do attitude throughout

To act as a team with your colleagues on site and take pride in your work to ensure high standards are achieved.

Ensure ABM/ Site Health and Safety Policies and Procedures (Including Centre Standards) are adhered to including accident reporting

Provide daily feedback on duties completed, any challenges and areas for improvement. Team working and open communication is important to ABM and St James Quarter.

Ensure all equipment and machinery is operated as per training provided and daily pre use checks are completed. Ensuring machinery is cleaned and charged after use

Correct usage of cleaning chemicals in line with COSHH regulations, ensure all materials are stored safely, monitoring and ordering of consumables and materials in line with minimum stock levels whilst always ensuring best value for money.

Ensure you attend work in a well dressed and presentable manner every day and take pride in how you look and represent the brand.

Undertake any other reasonable duties as required to meet the needs of the business.

Essential Skills

Good communication skills.

Ability to work as part of a team

Well organised with an attention to detail.

Cleaning Experience preferred.

Ability to work under own initiative with a proactive outlook.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis