Temporary Housing Officer

Temporary Housing Officer

Location: Plymouth
Duration: 8 weeks
Hours: 37 hours per week
Rate: Hourly Rate DOE

We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working.

The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+.

Key responsibilities:

* Manage a varied caseload of tenancy and estate management matters.

* Undertake estate inspections, tenancy visits and property-related meetings.

* Identify and resolve tenancy, estate and neighbourhood issues.

* Work proactively with residents and partner agencies.

* Manage anti-social behaviour cases where required.

* Maintain accurate records and ensure cases are progressed effectively.

* Build positive relationships with residents, colleagues and external stakeholders.

* Work across a defined patch while contributing to wider housing management services.

About you:

We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing.

You should have:

* Previous experience within social housing/housing management.

* Experience managing a varied tenancy/caseload.

* Strong communication and customer service skills.

* The ability to deal confidently and sensitively with a predominantly older resident group.

* Good knowledge of tenancy and estate management processes.

* The ability to work independently, prioritise workload and manage competing demands.

* A full driving licence and access to transport would be advantageous.

Working arrangements:

The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking.

Interviews can be facilitated face-to-face or via Teams.

If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you.

Please contact Ellie Benson on (phone number removed) to hear more
Only candidates based in UK and eligible to work in UK are allowed