Temporary Receptionist

Leatherhead

* Start ASAP – On-going

* £13ph

* Shifts: 7 days a week, 7.15am to 3.15pm and 2pm to 10pm

Key responsibilities:

* Taking reservations either face to face, over the phone or email

* Be responsible for handling incoming and outgoing telephone calls promptly and courteously, ensuring that enquiries and messages are always dealt with efficiently

* Develop and maintain effective liaison with other departments

* Ensure that guests are visitors are well looked after

* Too ensure that parcels are received without delay

* Responsible for the Reception area, ensuring that the area is clean and tidy, parcels are received, and that security measures are maintained

* Responsible for taking customer payments and reconciling banking to ensure financial safeguarding are maintained

* Deal with customer complaints and follow relevant complaints processes

* Will occasionally support the conference centre team with large functions

* Report any accidents or incidents, following company procedures

* Attend training courses related to the role as and when required

Key Skills

* Experience in a similar role is essential

* Has effective interpersonal and communication skills, with the ability to communicate at all levels.

* Being approachable, calm under pressure, maintaining a professional and positive manner

* Has a hands-on approach, is well organised, able to multitask and utilise their own initiative

* Previous experience of working with IT systems and/or databases

* Can demonstrate flexibility regarding shifts which include early and late shifts along with weekend working
Only candidates based in UK and eligible to work in UK are allowed