Tenancy and Maintenance Officer

Job Title:         Housing Officer 

Salary:             £33,000 - £34,000

Hours:             36 hours

Location:         North West London

Closing date:  xxxx

Kisharon Langdon UK has an exciting opportunity for a Housing Officer to join the growing team in Colindale, London.

Kisharon Langdon are a newly merged charity offering a wider breadth of services of enhanced quality, enabling us to better support people with learning disabilities and autism and their families.  From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations. 

Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.

The Role;

The Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to properties within the supported living services in London.  The Head of Estates & Facilities Management is based in London and will be accountable for all things related to Housing.

The role will include providing a responsible front-line service to our members, tenancy and leasehold management, property inspections, tenancy verification checks and general community management.  The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders.

The post holder will be required to take responsibility for the delivery of property management services across the London portfolio, as well as contribute to the growth opportunities; therefore, the ability to drive is an essential part of this role.

Key Responsibilities;

• To work with individuals with learning disabilities, the registered manager, social work team, families, landlords and relevant stakeholders to ensure appropriate assessment and transition of people with learning disabilities moving into supported living housing.


• To provide support and advice on housing options, rights and entitlements on all social welfare topics, to help secure safe and sustainable accommodation for adults with learning disabilities and autism.


• To be responsible for all London housing projects, ensuring that all requirements as advised by the Operations Team are met and follow through to completion in a timely manner. 


• Building and maintaining a high profile for the organisation with key partners, both voluntary and statutory, through networking and regular liaison. Identifying ‘best practice’ and relevant legislation in the sector and promoting an environment of continuous improvement within the service.


• To support the work stream outcome targets, ensuring quality assessments are consistently maintained to the highest level; for example, key performance indicators (e.g. voids, arrears and quality standards) are met.


• To be responsible for London housing complaints resolution where appropriate, with the assistance of the Head of Housing & Facilities Management when required.  

About You;

• Experience of working within a supported and/or social housing setting in an assets-based way


• Good knowledge and understanding of housing options, welfare entitlements, and legal rights
  Able to demonstrate a clear understanding of safeguarding requirements and procedures


• Experience of small-scale project management


• Full  UK Driving license and ability to travel to other sites as required 


• Ability to plan and prioritise a busy workload and work independently.


• Ability to be able to prioritise activity to ensure effective management.


• Ability to work across services and recognise conflicting priorities.

What we offer;

• 21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service),


• Pension scheme - (NatWest Cushion),


• Blue light card - access to more than 15,000 discounts from large national & local retailers,


• Eyecare benefits – via Vision Express,


• Long service recognition and reward & employer referral bonus,


• Season ticket loan and Bike2Work scheme,


• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues,


• Development and career progression opportunities. 

How to apply; 

Please apply with your CV and short cover letter detailing your relevant experience by  

Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date. Early applications are therefore encouraged. 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

We welcome applications from all individuals who have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at this time.