Tenancy Application Processor

Job Description

Keysafe Tenant Vetting,

part of the Connells Group ,

are looking for

Tenancy Application Processors

to join our growing team in

Grantham , to carrying out

tenant referencing

in accordance with our company service standards, service level agreements, company policies, directives and statutory rules and regulations in our lettings division.We are looking for customer service/ admin experts who are efficient, customer focused, professional and with a keen eye for detail. The ability to work accurately under pressure is essential in this position. The ideal candidate will be an organised self-starter

who also works well as a team.This is a permanent office based role with a salary OTE £24,300 working 37.5 hrs per week Monday-Friday 9am-5:30pm. Bonuses will apply once the probationary period is passed.

Key responsibilities

of an Tenancy Application Processor:

Process risk assessments on prospective tenants/guarantors in order for the tenant to move in to a rental property
Verify information given to us by prospective tenants/guarantors
Provide a clear financial picture of a prospective tenant
To carry out regulatory checks on new tenants
Ensure systems are kept up to date with information on ongoing applications
This role is mainly PC based with telephone work
Skills and experience required as an Tenancy Application Processor:

Previous Administration and/or customer service experience is essential
You will need excellent professional communication skills, both written and verbal and the ability to deal confidently with internal and external clients
You will need superb accuracy and a good eye for detail
Excellent numeracy skills
A focus on customer care and providing an excellent user experience
You will need to be resilient, positive and extremely organised with superb time management skills
IT Literate (MS Office, Internet and email systems)
The ability to work independently and as part of a team
Connells Group

is one of the largest and most successful

estate agency

and

property services

providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines

residential sales

and

lettings

expertise with a range of services including

new homes ,

mortgage services ,

surveying ,

conveyancing

and more! Connells Group UK

is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief,

marital status, or pregnancy and maternityEACS04557