Tenancy Sustainment Manager

Tenancy Sustainment Manager (£46,183 per annum, full time, permanent)

West Kent is committed to providing homes and building communities that residents are proud to live in, with support to sustain a successful tenancy and manage life changes. We want to make a positive difference to the lives of our residents and communities and this role is essential in essential to achieving this.

Job Role

The Tenancy Sustainment team support our residents and provide advice and guidance to help them maintain their tenancies and live independently. The role will help develop and oversee direct delivery of our tenancy sustainment service, including crisis interventions and long-term casework. The role will also manage a small ‘Supporting Independence’ team, funded by tenants and the local authority.

The successful candidate will need to have a proven track record of managing a team that provides support across a range of areas to vulnerable individuals. With excellent knowledge of current issues facing our residents, experience of working with the statutory or voluntary sector and a passion for making a difference in people's lives; you will lead, motivate and support the team to deliver excellent services that make a difference to our residents' lives.

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do this from delivering on our promises, working with honesty, integrity and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Location Details

The role can be based in our Sevenoaks, Swanley or Ashford Offices. We offer a flexible approach to hybrid working, typically our full-time colleagues base themselves in the office twice a week.

Application Information

We will only consider applications submitted with a full CV and completed supporting statement.

For more information about this role, and to ask any questions, please contact Duncan Wilson on ext 427 or email at .uk

Advert Closing Date: 12 midday on 2 June 2025

Interview Date: 10 June 2025

(If you cannot see the job description attached, or the recruiting manager's contact details, please visit the 'Work for Us' section of our website)