Tenancy Sustainment Volunteer

Tasks may include:

• Supporting residents with day-to-day tasks, such as maintaining their living space, cooking, or organising routines
• Providing social and emotional support, including having conversations, reducing isolation, and encouraging engagement
• Assisting with group activities, such as wellbeing sessions, workshops, or community-based activities for example attending the food bank or st Vincents.
• Supporting residents to attend appointments e.g. GP, substance misuse services, housing meetings
• Encouraging positive use of time, including hobbies, volunteering, or accessing local services
• Helping residents to build confidence and independence, particularly around communication and life skills
• Promoting healthy lifestyles, including wellbeing, self-care, and routine
• Signposting residents to relevant services e.g. mental health, recovery groups, employment support
• Supporting staff with basic administrative or practical tasks where appropriate
• Acting as a positive role model, promoting respect, boundaries, and recovery-focused behaviour

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer:

• Regular supervision and support
• Induction and access to online and face to face training
• To learn and practice new skills within a teamwork setting
• To feel part of a team and the wider Waythrough organisation
• Reasonable travel expenses reimbursed with proof of journey

• Opportunities to progress and experience other areas of Waythrough's work

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date: