Tenancy Sustinment Officer

Marks Consulting Partners are currently looking for a Tenancy Sustainment Officer to work with one of our Housing Association clients in London.

What the job will be doing

• Assessing and supporting young people to settle into their new independent living home
• Manage complex arrears cases to ensure young people remain in their home
• Support young people who are at risk of losing their tenancy and create action plans to prevent eviction
• Maintain high levels of customer satisfaction
• Support with commissioning of new developments

What you will need

• Effective communicator with natural ability to facilitate open and honest conversations.
• Respectful and empathetic, always considering the impact on our young people.
• Flexible, always adapting to changing needs.
• Engaging, committed to self-development by engaging with training and continuous learning.
• Proactive, always looking for creative ways of working.

How to Apply

If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.

If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.

Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.