Ticketing Assistant | Live Events | London | Permanent
Are you organised, enthusiastic, and have box office experience? Are you ready to take the next step in your events career? Read on if you’d love to help deliver some of the most exciting live and online events around.
Our partner: Our partner is a leading force in live and digital cultural programming, known for curating outstanding spoken word events across the UK and internationally. With a reputation for innovation and quality, they bring together top talent from literature, entertainment, and current affairs to deliver experiences that connect audiences with ideas, stories, and personalities that matter.
Responsibilities:
- Support the Ticketing Manager with day -to -day operations of booking platforms.
- Assist the Customer Service team with ticket -related queries and troubleshooting.
- Liaise with venues and agents on allocations, sales, discounts, and reporting.
- Set up, monitor, and report on live and online events using internal systems.
- Maintain accurate sales data and customer information to support wider marketing and reporting activity.
Experience and skills that will deliver success in this role: You’ll be someone who thrives in a fast -paced, collaborative environment and is passionate about delivering excellent audience experiences through smooth ticketing operations.
Essential:
- Some experience in a box office or ticketing operations role.
- Strong communication and interpersonal skills.
- Excellent working knowledge of Excel and Microsoft Office.
- Sharp attention to detail and high levels of accuracy.
- Ability to manage time effectively and juggle multiple priorities.
Desirable:
- Familiarity with ticketing systems and third -party platforms.
- Experience liaising directly with venues and agents.
- Awareness of GDPR and data protection principles.
The opportunity: This is a brilliant chance to join a creative, mission -driven team who genuinely care about what they do. You’ll work across a varied programme of live and online events, gaining hands -on experience and contributing to exciting cultural moments, all while developing your operational and customer service skills in a friendly, supportive environment.
What’s on offer:
- Salary: £27 -30k DOE
- Working pattern: Hybrid, at least 3 days in London office.
- Benefits: 25 days’ holiday plus 2 bonus days, 4% pension contribution, free books and event tickets, wellbeing support, free snacks and quarterly massages, season ticket loan, and cycle to work scheme.
- Reports to: Ticketing Manager
Please quote in the subject line: Ticketing Assistant | JobID: ZR_328_JOB
Don't delay in applying if this is the job for you! We're not working to a fixed closing date, so we're keen to hear from you as soon as possible.
We understand what it's like when you don't get a response to your application. Although we work hard to acknowledge everybody, many of our roles have a large number of applicants and we can't always respond to all of you.
At Wonderful, we are dedicated to promoting diversity in all its forms. We are committed to creating an inclusive and equitable environment that promotes equal opportunities for wonderful people. We actively encourage candidates from under -represented groups to apply and warmly welcome all individuals with exceptional abilities, irrespective of their background.
Find out more about Wonderful:
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