P

Tour Coordinator

icon building Company : Pure Resourcing Solutions
icon briefcase Job Type : Full Time
icon geo-alt Witham, Essex

Number of Applicants

 : 

000+

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Job Description - Tour Coordinator


I am looking for a customer orientated candidate who is able to work well under pressure to join a friendly travel company, based near Witham.

Your role as a tour coordinator will be to organise and plan tours, to meet the needs of clients individual requests. If you thrive in a fast paced and collaborative environment please apply today.

The details:
  • Monday to Friday 09:00-17:00
  • 25 days holiday + bank holidays, rises with service
  • Competitive salary + commission
  • Team events
  • 1 day work from home after probation
Main Duties:
  • Establish the details of the enquiry and provide exceptional customer service
    Providing advice to customers, from itinerary’s, to travel, to accommodation
  • Using a bespoke IT system as well as standard Microsoft applications
  • Liaising with Travel and Booking Co-ordinators
  • Ensuring tours are kept within set budgets
  • Ensuring all paperwork and supporting documentation is sent to clients
  • Delivering exceptional customer service to ensure the very highest level of satisfaction
Skills needed:
  • Proven experience and full understanding of delivering exceptional customer service
  • Ability to resolve problems, work under pressure and meet deadlines
  • Able to use Microsoft packages
  • A team player but also able to work alone when needed
  • Excellent verbal and written communications skills
  • Calm and constructive approach to emergency situations

Due to the location of the role you will need your own transport to be considered. If you have any questions on this role please contact Helen @ Pure for more information.
Original job Tour Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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