Trade Counter Manager

Job Title: Trade Counter Manager

Location: Hemel Hempstead, Hertfordshire

Salary: £38,000 basic?+?up?to?40?% bonus | Company vehicle

Hours: Full-time, 42.5 hours per week. Typically, 7.00am - 4.00pm, Monday to Friday.

Our client is a leading national distributor of residential and commercial flooring and ancillary products. From their local trade-only branches - backed by regional distribution hubs for next-day delivery of carpet, vinyl, wood and laminate - they give local contractors the speed and stock they need. We're looking to appoint an energetic Trade Counter Manager to take charge of their Hemel Hempstead site and surrounding territory.

The opportunity

Reporting to the Regional Manager, you will:

• Drive branch sales - spend at least two days a week on the road (company vehicle provided) visiting flooring contractors and installers to win new accounts and grow existing spend.
• Run the trade counter - lead and coach two Trade Counter Sales Assistants, keeping the branch merchandised and moving, and create an unbeatable walk-in customer experience.
• Own the P&L inputs - monitor KPIs, gross margin and local competitor activity; flex pricing and promotions to protect profit.
• Coordinate logistics - work closely with the regional hub to ensure next-day flooring deliveries land on time and in full.
• Champion H&S and stock accuracy - maintain a tidy, compliant site with accurate perpetual inventory.

What we need

• Proven success in B2B field sales, branch management or trade-counter leadership.
• Ability to motivate a small team while still "carrying the bag" yourself.
• Full UK driving licence and comfort spending regular time visiting customers.
• Commercial acumen - you understand margins, mix and the link between service and sales.
• Flooring, building products or merchant background welcome but not essential; attitude and sales drive come first.

What's on offer

• £38,000?basic plus bonus up to 40?% (realistic OTE c.?£50k+).
• Company vehicle for business use (with reasonable personal mileage).
• Contributory pension, staff purchase scheme.
• Fast-track career prospects - many TCMs progress into multi-site or regional roles within 18-24?months.

Next steps

Intrigued? Apply online and one of our team will be in touch for an initial conversation. Confidentiality is guaranteed; we never send a CV without your permission.