Trade Sales Advisor

Leader Online is seeking a passionate, driven Trade Sales Advisor to join our growing team in Hartlepool. In this role, you will be responsible for generating new business and expanding existing customer accounts to drive sales growth.

We’re a fast-growing ecommerce business in home improvement and interiors, with strong values rooted in care, teamwork, and a customer-first mindset. We’ll support your growth, value your ideas, and offer a dynamic environment where your skills will make a daily impact.

Key Responsibilities:

• Manage and maintain a trade customers portfolio of businesses that have the potential to spend up to £25,000 per year. Overall group portfolio of £1.5m
• Build strong relationships with new and existing customers to drive repeat

business

• Prospect new leads through outbound sales calls, emails and digital channels
• Provide consultative recommendations on product options to suit customer
• needs, and new sales opportunities if the customer is a reseller
• Prepare compelling sales proposals and quotes with attractive terms
• Handle customer questions and concerns, overcoming objections confidently
• Service your portfolio of accounts to maximise customer lifetime value
• Achieve and exceed monthly, quarterly and annual sales targets
• Maintain updated customer records in our CRM system

Essential Qualifications & Experience:

• Proven sales experience, preferably in building materials, manufacturing or

construction

• Passion for connecting with customers and unlocking growth opportunities
• Confident self-starter with the drive to cold call and develop new business
• Consultative approach focused on understanding and addressing customer

needs

• Excellent communication, presentation and negotiation abilities
• Organised and detail-oriented with strong computer proficiencies
• Persistent follow-up approach to close deals and expand accounts
• Tech-savvy with ability to learn new platforms/systems

• Competitive pay and benefits
• Growth opportunities and career development
• Fun, fast-paced team environment
• Chance to drive customer loyalty in a leading UK ecommerce retailer
• 22 days holiday per year, together with bank holidays, and a scheme to enable employees to purchase an additional 3 days holiday from the Company, or sell back 2 days of holiday to the Company;
• Length of Service holiday awards: 1 extra day for every 3 years service;
• Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;
• Salary sacrifice Cycle-to-work scheme;
• Staff discounts on the Leader product range;
• Subsidised gym membership; 
• Employee Assistance Programme, Access to Wellbeing Advice & Counselling 
• Employee Referral Bonus
• £26,520 pa