Trading System Support Team Leader

Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered.

Trading System Support Team Leader

This is a great job for someone who has a Strong understanding of electronic trading workflows and Protocols alongside a Fundamental understanding of FIX.

A bit about the job:

As the Trading System Support Team Leader at Aviva Investors, you will lead and develop a high-performing Trading Application Support team, ensuring the availability, performance, and reliability of our front-office trading technology stack. This role involves overseeing a diverse range of trading platforms and market connectivity tools—including Aladdin, Bloomberg, Tradeweb, MarketAxess, Trumid, Liquidnet, Virtu Triton, Macrobond, and Morningstar—used by Global Trading teams across London, Singapore, and North America. You will ensure that systems supporting traders and portfolio managers in Credit, Fixed Income, Equity, and Investment Transitions operate seamlessly and securely. Key responsibilities include managing and mentoring the team, driving operational excellence, and fostering a culture of continuous improvement. You will act as the primary escalation point for critical incidents, engage with senior stakeholders and vendors, and ensure compliance with regulatory and audit requirements. This is an opportunity to combine leadership with technical expertise, making a real impact on our trading operations.

Skills and experience we’re looking for:

• Advanced knowledge of networking (TCP/IP, DNS/DHCP, network topologies, firewall/gateway)

• Proven experience supporting trading platforms (Aladdin, Bloomberg, etc.)

• Level 3 IT support, log analysis, and monitoring tools (e.g. Splunk, Tanium)

• Solid grasp of trade lifecycle, asset classes, and market connectivity alongside Scripting & automation (PowerShell, Python) and basic SQL (desirable)

• Familiarity with cloud and virtualisation (Azure, AWS, VMware) (desirable)

• Advanced stakeholder & incident management: Skilled in handling high-pressure situations, coordinating across global teams, and managing relationships with internal and external partners.

What you’ll get for this role:

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• Eligibility for annual performance bonus

• Family friendly parental and carer’s leave

• Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days

• Up to 40% discount for Aviva products

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Brilliant flexible benefits including electric cars

• Aviva Matching Share Plan and Save As You Earn scheme

• 21 volunteering hours per year

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, send an email to [email protected]