Traffic Coordinator

Traffic Coordinator

WS Solutions is a leading global supply chain partner supporting some of the world’s biggest brands. With offices, warehouses, and transport operations across multiple continents, we provide innovative logistics and transport solutions across a range of sectors including retail, food, beverage, electronics, packaging, and industrial distribution throughout the UK.

Due to continued growth, we are looking for a proactive and organised Traffic Coordinator to join our busy Traffic Office team.

The Role

This is a varied and fast-paced position that will involve working closely with drivers, customers, warehouse teams, planners, and management to ensure the smooth day to day operation of the depot.

The successful candidate will provide key administrative and operational support within the transport office while maintaining excellent customer service standards.

Previous experience within a transport, logistics, or manufacturing environment would be advantageous, however full training can be provided for the right candidate.

Key Responsibilities

Inputting and maintaining accurate data across company systems
Producing transport and operational documentation
Liaising with customers via telephone and email
Booking deliveries with customers
Supporting driver dispatch and daily operations
Managing driver paperwork, pay sheets, and related queries
Printing PODs, manifests, and transport documentation
Producing operational reports
Handling customer and driver queries efficiently
Filing and maintaining accurate records
Daily communication with warehouse personnel and site management
Liaising with service providers to ensure vehicle maintenance standards are maintained
Providing collection and delivery updates to customers
Supporting the wider transport team with additional duties as required

About You

We are looking for someone who is:

Highly organised with strong attention to detail
Able to remain calm and focused under pressure
Methodical with a proactive approach to work
Capable of managing multiple tasks and priorities
A strong team player with a positive attitude
Able to work independently using their own initiative
Competent using Microsoft Office packages including Excel and Outlook
Experienced in administration duties (preferred but not essential)
Previous experience within a haulage or logistics environment would be beneficial.

For the right candidate, progression and training opportunities into a Transport Planning role are available.

Diversity & Inclusion

At WS Solutions, equality, diversity, and inclusion are at the heart of everything we do. We are committed to creating an inclusive workplace where all colleagues are respected, supported, and given equal opportunities to succeed regardless of background, gender, age, disability, sexual orientation, gender identity, religion, or beliefs.

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Only candidates based in UK and eligible to work in UK are allowed