Trainee Account Manager

Trainee Account Manager

📍 Edinburgh or Fife
💷 Up to £30,000 DOE
📄 Full-Time | Permanent

We’re recruiting for a Trainee Account Manager to join a well-established and growing business within the commercial catering sector.

This is a great opportunity for someone from a customer service, sales, account coordination or client-facing background who is ready to take the next step into Account Management.

You don’t need to already be an Account Manager – we’re looking for someone confident, organised, commercially minded and great with customers who wants to learn and develop.

The Role

* Build and maintain strong relationships with a portfolio of customers.

* Act as a key point of contact for customer enquiries and ongoing requirements.

* Prepare and follow up quotations, proposals and customer communications.

* Coordinate with internal teams to ensure projects, services and customer requests are delivered on time.

* Handle customer queries and resolve issues professionally.

* Identify opportunities to grow and develop existing accounts.

* Support renewals, pricing reviews, upselling and cross-selling.

* Maintain accurate customer records, activity notes and pipeline information.

* Work closely with sales, operations, finance, procurement and service teams.

* Ensure customer actions and commitments are followed through from start to finish.

What We’re Looking For

* Strong communication and relationship-building skills.

* Confident and professional when dealing with customers.

* Excellent organisation and ability to manage multiple priorities.

* Good commercial awareness and an interest in developing this further.

* Proactive approach to problem solving.

* Strong attention to detail.

* Comfortable using Microsoft Office and learning CRM/business systems.

* Ability to work independently and as part of a wider team.

Previous experience within customer service, sales, account coordination, hospitality, commercial catering, facilities, equipment, construction or another B2B environment would be beneficial.

What’s on Offer?

✅ Salary up to £30,000 DOE
✅ Based in Edinburgh or Fife
✅ Full-time, permanent position
✅ Training and ongoing development
✅ Genuine opportunity to progress within Account Management
✅ Join an established and growing business

If you’re great with customers, commercially minded and looking for an opportunity to develop into an Account Manager, we’d love to hear from you
Only candidates based in UK and eligible to work in UK are allowed