Trainee Administrator

Job Title: Trainee Administrator
Location: Winchester
Salary: £25,500 per annum
Contract Type: Full-Time, Permanent

Are you detail-oriented, numerically confident, and looking to start or grow your career in payroll administration? Join a forward-thinking organisation that empowers clients to make smart decisions through data-driven insights, specialist knowledge, and innovative technology.

About the Role

As a Trainee Administrator, you will become part of a dynamic Pensions Administration Department, supporting the delivery of accurate and timely payroll services to pensioners. You’ll work closely with experienced payroll professionals to ensure that monthly pension payments are processed efficiently and in compliance with statutory requirements and client expectations.

Key Responsibilities

• Assist in processing monthly pension payrolls from start to finish for a portfolio of clients.
• Record and process payroll changes accurately and in a timely manner using our work management system.
• Reconcile payroll costs and ensure deductions (e.g., PAYE) are made and submitted on time.
• Manage year-end processes, including the production and distribution of P60s.
• Respond to queries from pensioners, clients, and third parties both verbally and in writing.
• Maintain payroll systems and support broader payroll and administrative team operations.
• Issue payslips and ensure accurate distribution based on up-to-date pensioner information.

What We’re Looking For

• A strong eye for detail and accuracy, particularly with numbers.
• Excellent communication skills and a collaborative approach to teamwork.
• Ability to prioritise and manage workload effectively.
• A positive, professional attitude and willingness to learn.
• Intermediate Excel skills (e.g., using formulas, filters, and formatting) would be beneficial.

Qualifications and Experience

• GCSEs (or equivalent) at grades 9 to 6 including Maths.
• A-levels or equivalent; degree-level education is an advantage.
• Familiarity with Microsoft Office (Word, Excel, Outlook) and Windows 10.

Why Join This Organisation?

• Full training and ongoing support provided
• Opportunity to work in a respected and growing organisation
• Clear progression paths and opportunities to develop specialist knowledge in payroll and pensions