Trainee Branch Coordinator

Job Title: Trainee Branch Coordinator

Location: The Meadows, Camberley

Brand: Stirling Ackroyd

Salary: £26,500 per annum

Hours: Monday - Friday 8:30am - 5:30pm and occasional Saturday work (day in lieu or overtime).

About Stirling Ackroyd:

Job Summary and Key Responsibilities:

To provide a remote administrative support system to the branch network working closely with the branch teams and the different departments at head office to ensure compliance and accuracy. To also assist with the maintenance and running of head office.

Duties will include:

• Monitor Sales and Lettings hub inboxes and Reapit tasks, sending all required communications and documentation.

• Manage property onboarding, including agency agreements, AML/ID and ownership checks, compliance documentation, and instruction setup.

• Arrange and manage photography, floorplans, EPCs, property boards, and marketing materials.

• Maintain accurate property records in Reapit, ensuring data quality, compliance, and marketing readiness.

• Produce property brochures, window cards, sales memorandums, invoices, reports, and other administrative documentation.

• Manage EPCs, compliance requirements, and board installation/removal processes.

• Support sales progression by preparing memorandums and exchange documentation.

• Produce portal activity and market share reports and assist with marketing administration.

• Monitor featured properties, marketing approvals, and database maintenance, including unsubscribe requests.

• Provide administrative support to branches and Head Office, including reception duties, post, office supplies, and meeting room management.

• Promote company standards, support branch communication, and assist with projects and operational improvements.

• Comply with health and safety requirements and undertake additional duties as required to support the business.

Skills required:

• Excellent communication, listening, and customer service skills.

• Highly organised with strong time management, attention to detail, and IT proficiency.

• Able to manage changing priorities, solve problems proactively, and work effectively under pressure.

• A collaborative team player who supports colleagues and contributes to business objectives.

• Professional, resilient, and committed to delivering excellent client service.

• Promotes company values, maintains high standards, and leads by example.

• Committed to health and safety, continuous learning, and completing tasks as directed.

What we can offer you:    

• Proven track record for career growth and advancement within the company

• Market leading training and ongoing professional development

• Supportive and collaborative team environment  

Benefits: 

• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.

• Retail discounts.

• Regular awards & incentives for Top achievers.

• Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.

• Excellent parental leave & company fertility policy in place.  

• Structured training & support.  

 Stirling Ackroyd, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.      

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.