Trainee Claims Handler

?? Location: Redhill

?? Job Type: Full-Time

?? Department: Claims & Recoveries

?? Salary: £23,000 per annum

?? About the Role

Are you ready to kick-start your career in insurance? We’re looking for a motivated and detail-oriented Trainee Insurance Claims Handler to join our friendly and professional team! ?

You’ll play a key role in supporting the recovery process after motor insurance claims, working with third parties, insurers, solicitors, and internal teams to ensure smooth and efficient claim handling. Full training and support will be provided! ?

• ?? Assist in gathering evidence and negotiating with third parties and insurers to establish liability.
• ?? Support the recovery of driver excess and other associated costs.
• ?? Help issue proceedings and submit claims to the Motor Insurers' Bureau (MIB).
• ?? Keep all interested parties updated on claim progress.
• ?? Provide information to external personal injury solicitors.
• ?? Coordinate vehicle repair payments and ensure timely processing.
• ?? Handle Total Loss cases, including:
  
  - Reviewing engineer reports
  
  - Obtaining V5 and related documents
  
  - Liaising with leasing and salvage companies
• ?? Raise and process claim payments accurately.

• ? Previous claims handling experience preferred (but not essential!)
• ?? Minimum of GCSEs (or equivalent) in English and Maths

• ?? Confident and professional telephone manner
• ?? Strong interpersonal and communication skills
• ?? Excellent attention to detail
• ?? Ability to follow set procedures
• ?? Computer literate with good keyboard skills
• ??? Strong planning, organisational, and time management skills
• ?? Flexible and adaptable approach to work and learning

• ? Company Pension Scheme
• ?? Life Assurance
• ?? Fully Funded Support for Insurance Qualifications
• ?? Career Progression Opportunities
• ?? Supportive and Collaborative Team Environment

Ready to take the first step in your insurance career? Apply online or call Amanda Nash for more information ???