Training Administrator

Training Administrator

Location: Falkirk
Hourly Rate: £13.00
Working Pattern: Full Time (Tuesday to Saturday)

Are you a confident administrator with a passion for customer service? Do you thrive in fast-paced environments and have a knack for organisation? If so, we have an exciting opportunity for you to join our client as a Training Administrator in Falkirk!

About the Role:

As a Training Administrator, you will be the first point of contact for our customers, ensuring a smooth and efficient booking process for training sessions. Your primary responsibilities will include:

• Acting as the first point of contact for customers, providing exceptional service.
• Answering enquiries via email and telephone promptly and professionally.
• Booking appointments for trainers, effectively managing schedules and resources.
• Serving as the liaison between clients and customers to ensure clear communication.
• Helping customers understand their bookings and addressing any follow-up questions.

Working Hours:

This full-time position requires you to work Tuesday to Saturday, with hours from 9 am to

5.30 pm (Tuesday to Friday) and 9 am to 5 pm on Saturday. For the right candidate, there is flexibility for a shorter working day, allowing for a 3 pm or 4 pm finish.

The Ideal Candidate:

We are looking for someone who:

• Possesses strong customer service skills and a friendly demeanour.
• Is a confident administrator capable of managing multiple tasks in a fast-paced environment.
• Is IT literate and eager to learn internal software and booking systems.
• Has excellent communication skills, both verbal and written.

What We Offer:

• A competitive hourly rate of £13.00.
• A dynamic and supportive work environment.
• Opportunities for professional development and growth within the organisation.

If you are ready to take on this rewarding role and make a positive impact on the customer journey with our business, we would love to hear from you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.