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Training consultant

icon building Company : D-ploy
icon briefcase Job Type : Full Time

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Job Description - Training consultant

Description

Task & deliverables :

  • This is a cross-functional service, and the holder will partner with the stakeholders – internal training vendor, service delivery network. communication teams, admin community, project sponsors and topic owners & experts to ensure optimal change management & adoption/ training plans are designed, planned, communicated, implemented, and adhered to maximize adoption and learning.
  • Analyses customer and project requirements and needs to design and develop effective training courses and materials. Interprets technical information and translates it into practical language for training and instruction.
  • Must demonstrate thorough technical and subject matter knowledge and experience through subject matter interviews, course audits, co-teach events and classroom instructor training
  • Ability to work cross-functionally with other groups to design, develop, revise and evaluate training materials, including MS Office 365 tools end user training, new hire onboarding etc. delivered online and in class.
  • Teach courses from beginning level to advance.
  • Create instructional materials (presentations, course outlines, instructor guides, handouts, hands-on exercises, and training aids).
  • Create instructional videos (short tutorials, recorded training packages etc.)
  • Builds, tests, and maintains the training environment(s).
  • Modify/update the training library of resources (videos, guides) to ensure latest knowledge.
  • Provide a monthly status update, covering training activities, highlighting the status of training program
  • Analyzes new functionality and training in new releases to determine the training needs. Acquire and maintains current knowledge and competency and associated workflows.
  • Follow and maintain details on new Office 365 features
  • Assist in class scheduling and program management, as well as in the development of large-scale training programs.
  • Participate on cross-functional project teams to represent training and development and
  • Partners with EUX Training team members as needed in the planning and delivery of training across the enterprise.
  • Coordinating with the development team for Training need analysis.
  • Collaborate, liaise and follow processes of the central IT Training team
  • Demonstrates fundamental skill in utilization of learning management system to track course completion, competency, etc.
  • Engage with the end user’s community via enterprise-wide forums like Yammer


Requirements
  • Minimum of 4 years of experience in training, learning & development, instructional design, or a related field.
  • Proven experience in designing and delivering end-user training programs (both virtual and in-person).
  • Strong ability to translate technical concepts into clear, user-friendly learning content.
  • Experience working in cross-functional environments, collaborating with stakeholders such as IT, communications, project teams, and external vendors.
  • Solid knowledge of Microsoft Office 365 tools and experience delivering related training is highly desirable.
  • Demonstrated expertise in instructional design methodologies, including creation of training materials such as presentations, guides, videos, and hands-on exercises.
  • Experience with Learning Management Systems (LMS) to track training activities, completion, and performance.
  • Ability to analyze training needs, assess new system functionalities, and adapt learning programs accordingly.
  • Strong facilitation and presentation skills, with the ability to train audiences from beginner to advanced levels.
  • Experience supporting change management and user adoption initiatives within large-scale or enterprise environments.
  • Familiarity with digital learning tools, content creation platforms, and video production for training purposes.
  • Strong organizational skills with the ability to manage multiple projects, timelines, and stakeholders simultaneously.
  • Excellent communication and interpersonal skills, with the ability to engage and influence diverse audiences.
  • Proactive, self-driven, and committed to continuous learning and staying up to date with new technologies and tools
  • Candidates must declare criminal record extract not older than three months


Benefits
  • Broad range of activities, tasks, and projects
  • Flexible working conditions
  • Vouchers (B-day voucher, wedding, and new born surprise)
  • Fishing for Friends program – our referral program
  • Refreshments in the D-ploy office
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events
  • Competitive salary and various benefit

Is IT in your DNA?

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