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Transport Administrator

icon building Company : Confidential
icon briefcase Job Type : Full Time

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Job Description - Transport Administrator

  • Transport Administrator
  • £30,000
  • Penrith
Our client are seeking a Transport Administrator to support their busy transport office based in Penrith.

The key responsibilities for the role of Transport Administrator based in Penrith will be:
  • Communicating effectively with internal and external customers in a professional and friendly manner, ensuring a positive and lasting impression.
  • Promptly answering and responding to incoming calls, addressing all customer queries and concerns in a courteous and efficient manner.
  • Collaborating closely with the management team to ensure the smooth and efficient operation of the transport department.
  • Accurately completing all inbound and outbound paperwork in a timely manner.
  • Monitoring and chasing documentation to support the transport operations.
  • Producing statistics and reports as required, ensuring data accuracy.
  • Performing administrative and filing duties to support the needs of the Transport Department.
  • Managing customer orders by ensuring accurate details, timely delivery, and clear communication with depot staff.
  • Maintaining a positive, customer-focused team environment while seeking continuous improvements in customer and stakeholder experiences.
  • Handling customer and supplier inquiries and complaints, from investigation to resolution.
  • Ensuring that customer requirements are administered efficiently, with a controlled and recorded process.
  • Ensuring that all work is accurately documented, with clear audit trails for charging and compliance purposes.
  • Supporting the process of Continuous Improvement to enhance performance and employee satisfaction.
  • Entering accurate data into internal systems and reports.
  • Collaborating with the Accounts and Finance teams to ensure customer and supplier expectations are met.
  • Maintaining data security and integrity in line with business requirements.
  • Creating and compiling customer KPI reports.
  • Generating and reviewing customer invoices based on accurate data.
  • Tracking and tracing deliveries as needed.
  • Coordinating transport activities to ensure smooth operations.
The successful candidate for the role of Transport Administrator based in Penrith will be:
  • Experienced in administration within a fast-paced distribution or transport environment, with a strong understanding of customer service.
  • Proficient in Microsoft Office (Word, Excel) and possess good numeracy skills.
  • Detail-oriented with excellent organisational abilities and the ability to work independently.
  • A strong communicator, both verbally and in writing, able to build and maintain professional relationships.
  • Capable of managing multiple tasks and working to tight deadlines while maintaining a high level of accuracy.
  • Flexible and adaptable, willing to take on various tasks and responsibilities as needed.
  • Enthusiastic and proactive, with a focus on delivering results and improving processes.
  • Motivated by a collaborative team environment and committed to continuous improvement.
  • Experienced in financial administration and able to handle basic accounting tasks is an advantage.
The successful candidate for the role of Transport Administrator based in Penrith will receive:
  • A salary of £30,000 per annum (negotiable DOE).
  • A Monday to Friday working pattern on Days.
  • Onsite parking.
  • Access to a Pension Scheme.
If you are interested in this role, please apply or get in touch.

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Original job Transport Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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