Transport Clerk

About the Role:

Our client is looking for an organised and proactive Transport Clerk to join the transport team at our Peterborough operation.

Working within a busy general haulage and Palletways network environment, you will play an important role in coordinating daily transport operations, supporting drivers and ensuring deliveries are managed efficiently and professionally.

This is a hands-on role that would suit someone with previous experience in transport administration, logistics or a transport office environment, although candidates with strong organisational and customer service skills will also be considered.

Key Responsibilities:

* Booking deliveries into customer delivery points and coordinating delivery schedules

* Tracking drivers and monitoring vehicle movements throughout the day

* Communicating with drivers to provide updates and resolve any operational issues

* Briefing drivers before departure and ensuring they have the required information for their routes

* De-briefing drivers when they return and capturing relevant delivery or operational information

* Handling incoming telephone calls and responding to customer queries professionally

* Liaising with customers, drivers and internal teams to resolve delivery issues

* Supporting the day-to-day running of the transport operation

* Updating transport systems and maintaining accurate records

* Assisting with general transport administration as required

* Working within the requirements and processes of the Palletways pallet network

We're looking for someone who is:

* Organised and able to manage multiple tasks in a busy environment

* Confident communicating with drivers, customers and colleagues

* Comfortable working in a fast-paced transport environment

* Customer-focused with good telephone manner

* Proactive and able to solve problems quickly

* Accurate with administration and record keeping

* A good team player who can work under pressure

* Ideally experienced within transport, logistics, haulage or pallet networks

Working Hours:

* Monday to Friday

* 8:30am – 5:30pm

What We Offer:

* £32,500 per annum

* 21 days' annual leave + Bank Holidays

* Monday–Friday working pattern

* Opportunity to work within an established general haulage and Palletways operation

* A varied role with genuine involvement in the day-to-day transport operation
Only candidates based in UK and eligible to work in UK are allowed