Transport Manager (Passenger Transport)

Summary

Responsibilities

• Oversee daily operations of the transport department, including vehicle scheduling, route planning, and driver allocation.
  


• Manage, lead, and motivate a team of drivers and support staff.
  


• Ensure compliance with all transport, health, and safety regulations, including vehicle inspections and driver licensing.
  


• Monitor fleet performance, including maintenance schedules, fuel usage, and efficiency metrics.
  


• Resolve operational issues, such as delays, vehicle breakdowns, and customer concerns.
  


• Maintain accurate records and reports related to fleet operations, KPIs, and regulatory compliance.
  


• Develop and implement improvements to optimize operational efficiency and service quality.
  


• Handle customer inquiries related to transportation services with professionalism and courtesy.
  

• Previous experience as a Transport Manager.
  


• D1 driving license without 101 restriction code, and CPC card.
  


• Excellent organizational skills with the ability to prioritize tasks effectively.
  


• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  


• Experience using the Trutac system.
  


• Strong communication skills in English, both written and verbal.
  


• Demonstrated leadership abilities with the capacity to motivate teams and foster a collaborative working environment.
  


• Strong customer service orientation with problem-solving capabilities.
  


• Computer literacy with the ability to adapt quickly to new software tools and systems.
  

• Transport Manager: 2 years (required)
  

• Transport Manager CPC (required)