Transport Office Administrator / Administrator

Job Title: Transport Office Administrator

Location: Purfleet, Essex

Salary: Depending on experience

Job Type: Permanent, Full time

The Company:

GC Distribution Ltd was established in 2005. As a family business, our goal is to offer a personal and caring service to all our clients and their freight movements, something that is a much forgotten aspect in today's market by many operators. Here at GC we pride ourselves on the one thing we can offer that costs nothing but time and pride… good customer service.

The Role:

Previous experience within the transport industry is required and applicants will require basic level of computer skills to then be provided training on our systems and also have a good phone manner to help deal with customer queries. Hours are 9:30am - 6:30pm Monday - Friday

The Transport Office Administrator will be part of our current transport office team. The duties within the role are broad and include a range of responsibilities which include but not limited to;

• Dealing with customer queries
• Dealing with driver issues
• Booking jobs onto the computer system

Key Responsibilities and Accountabilities:

• Maintain a positive company image when dealing with customers by phone or in person
• Gain knowledge of company processes and procedures

The Candidate:

The role is suited to an individual who is motivated, confident and willing to learn.

Key skills and experience:

• Experience working in a transport office
• Proficient computer and Microsoft Office skills
• The ability to work as part of a team
• The ability to take initiative
• Good time management skills
• Excellent interpersonal skills

Please click the APPLY button and to submit your CV and Cover Letter.

Candidates with experience or relevant job titles of; Customer Service Advisor, Customer Service, Customer Relations, Client Services, Customer Support, Customer Excellence, admin, office administrator, Customer Service Advisor, Customer Service, Customer Relations, Client Services, Customer Support, Customer Excellence, branch administrator, financial