Transport Operations Controller

Transport Operations Controller

Location: Livingston
Shift: Monday to Friday Day Shift
Salary: £38,000 per annum / Permanent

If you're a hands‑on leader who thrives in a fast‑paced environment and enjoys solving operational challenges, this could be the perfect opportunity for you.
We are looking for an experienced Transport Operations Controller to join our team in Livingston and play a key role in ensuring our customers receive a seamless 5‑star delivery experience.

As Transport Operations Controller, you'll lead the transport function within a busy Distribution Centre. You'll be responsible for managing people, vehicles, processes and compliance - ensuring delivery of a safe, efficient and customer‑focused operation.

What You'll Be Doing

Ensuring vehicles are legally compliant, safe and well maintained - including inspections, repairs and routine servicing.
Managing and monitoring driver qualifications and ensuring all required training is up to date.
Maintaining accurate records and documentation in line with legal and company requirements.
Supervising waste disposal and maintaining a clean, safe and organised working environment.
Leading, coaching and developing the team to optimise performance and drive high standards.
Supporting the handling, movement and storage of goods to maximise warehouse space and minimise damage.
Managing delivery schedules, fleet utilisation and staffing to ensure timely and cost‑effective operations.
Ensuring Health & Safety standards are met, driving a culture of safety throughout the site.
Producing operational reports covering distribution activity and delivery performance.
Handling customer enquiries and complaints effectively to maintain exceptional levels of satisfaction.What We're Looking For

Previous experience in a Transport Operations Controller or similar role within a distribution or logistics environment.
Transport Controller CPC qualification.
Strong people leadership - able to motivate, coach and develop a team.
Excellent communication and interpersonal skills.
A commitment to delivering first‑class customer service.
A team player with flexibility to work occasional Saturday's or evening when required.What's In It for You

A competitive salary of £38,000
A Monday to Friday day shift role with only occasional Saturday working
33 days holiday including bank holidays
High‑street discount platform - retail, holidays, gyms, cinema, cashback & more
Staff discount
Clear career progression opportunities
Long service awards
Enhanced family leave (maternity, paternity, adoption)
Employee Assistance Programme
24/7 Virtual GP service
Salary finance scheme
Pension scheme
Life assurance & Death in Service coverApply now!

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Only candidates based in UK and eligible to work in UK are allowed