Transport Operations Coordinator

Transport Operations Coordinator

Location: Redditch
Salary: £32,000 plus benefits
Job Type: Full-time, Permanent
Work Location: On-site

Overview

Reed is delighted to be recruiting on behalf of a well-established logistics company based in Redditch for a Transport Operations Coordinator. This is a pivotal role within the night team, responsible for overseeing the tracking of shipments and ensuring seamless communication with clients during out-of-hours operations.

This opportunity is ideal for someone who thrives in a fast-paced environment, has a keen eye for detail, and can remain composed under pressure. You’ll be joining a small, committed night team where your contribution will directly impact service delivery and customer satisfaction.

Key Responsibilities

• Monitor and track shipments from dispatch to delivery
• Provide timely and accurate updates to customers and stakeholders
• Maintain clear and professional communication across internal and external teams
• Ensure full visibility and control of all active consignments
• Respond swiftly to urgent issues such as potential line stoppages or priority deliveries
• Collaborate effectively with a small night-shift team (1–2 colleagues)

Ideal Candidate Profile

We’re looking for someone who is:

• Exceptionally organised and able to manage multiple tasks under pressure
• A confident communicator, both written and verbal
• Customer-focused with a proactive and solution-oriented mindset
• Detail-driven with a commitment to accuracy
• Self-motivated and capable of working independently during night hours

Preferred Experience

• Previous experience in logistics, transport, or supply chain (UK, EU, or international)
• Familiarity with high-pressure operational environments
• Proven ability to manage night-shift responsibilities independently

Working Hours

• Core Schedule: Friday to Monday nights, 19:00 – 07:00 (44 hours/week, 1-hour unpaid break per night)
• Training Period: 6–8 weeks of daytime training (Monday to Friday, 40 hours/week).

Benefits

• Supportive and stable working environment
• Long-term career development opportunities

How to Apply

If you’re ready to take on a vital role in a dynamic logistics setting and enjoy working night shifts, we’d love to hear from you. Please submit your CV along with a brief cover letter outlining your relevant experience and interest in the role.