Transport Supervisor

Contract Personnel are on the hunt for a Transport Supervisor in & around Swaffham! We are working alongside a fantastic business who are very much expanding.

So what does the role entail?

• To ensure that the company’s vision, values and policies and procedures are adhered to at all times.
• Deputise in the absence of a Logistics Manager.
• Ensure vehicle and driver compliance with Operator licence, site, EU and other legal requirements, monitoring and continuously improve the working environment.
• Ensure risk assessments are undertaken and implemented on customer premises for major changes/new business when required as advised by the relevant customer account team.
• Respond on time for request from other departments and drivers with reasonable, efficient, and calculated solution and answer.
• Ensure that the stock is maintained to a level for the business continuity (e.g. daily driver defect book, tacho rolls, windscreen cleaner and uniform).
• To ensure the drivers deliver the level of customer service that meets the agreed plans for optimal service levels.
• Monitor the maintenance plan for all the vehicles and ensure that all the documents are kept according to the Health & regulations.
• Ensure route optimisation savings are achieved and all routes are profitable, ensuring the use of agency drivers is kept to a minimum.
• Investigate, analyse and implement corrective actions utilising current systems where appropriate (e.g. FTA Vision, TMS2 data, Telematics, Dynamics, GLAD and SOL) to resolve all logistics problems eliminating inefficient supply and distribution routes, quality of service, customer losses and continuously improving working practices. (e.g. weight checking, mileage/km fuel consumption, accuracy and timeliness of deliveries to customers).
• Lead, manage, control and development of personnel (including absence, disciplinary, PDR process, driver infringements and grievance, Health and Safety Training, driver assessments) using SMART objectives during regular review and feedback meetings.
• Develop, propose and agree functional budgets with Logistics Manager, monitoring and controlling all activities in accordance with the agreed functional budget, investigating and resolving any variances.
• Contribute to the reduction of impact to the environment e.g. optimal efficiency and economy on routes with targets per mile/km.
• Ensure driver compliance with site EN14065 standard, e.g. drivers disinfect vehicles everyday.
• Ensure that Service Agent KPIs (service, reducing loss of business and increase new business) are met.

What are we looking for?

• Good written and verbal skills (clarity of speech and friendliness of tone).
• Can do attitude, flexible and ability to react quickly to the needs of the customer.
• Ability to listen to and influence peer group and department team members to build and lead effective working teams.
• Good attention to detail and the ability to analyse data and interpret the information effectively to continuously improve the department and/or team.
• Ability to organise self and others to ensure tasks are carried out in a timely manner.
• IT literate (Microsoft Office).
• Experience of lean (Six Sigma) implementation in lean manufacturing systems. (preferred)
• A valid HGV 2 licence/ A valid UK Drivers License, minimum 1 year. (preferred).
• CPC holder.
• Previous supervisory experience of 2 to 3 years desirable but not essential.
• Maths and English to GCSE level (Grade C and above) or vocational training.
• Health & Safety regulation exposure in a previous role.
• No more than 6 points on driving licence.